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Hours Full-time, Part-time
Location Jackson Heights, NY
Jackson Heights, New York

About this job

MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: 'TMUS'), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.

Responsible for assisting with the administration and supervision of the MetroPCS, Inc. owned retail store. This is primarily a direct retail sales position with additional responsibilities for store associated customer service, inventory activities and troubleshooting. * Respond to all sales and customer issues.
  • In absence of Store Manager, provide coordination and monitoring of all sales and non-sales tasks, direction, and motivation to store employee team to build a positive sales and service environment.
  • Adhere to all operational policies put out by the company as well as market specific objectives.
  • Ensure that all opening and closing procedures are followed to company policy.
  • Ensure the integrity of inventory and cash in the store environment at all times.
  • Assist with all necessary sales reporting.
  • Maintain floor stocking levels, displays, etc. according to company planogram.
  • Create a very positive sales/buying experience for the customer.
  • Identify customer needs and provide information about the benefits of our service that can meet those needs.
  • Train and develop sales team.

    * High school or GED equivalent; college degree preferred
  • 2 years of retail sales experience; experience in the wireless telecommunications industry preferred