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Hours Full-time, Part-time
Location Rancho Cucamonga, CA
Rancho Cucamonga, California

About this job

CONTRACT CALL CENTER REPRESENTATIVE (BILINGUAL)

CORESTAFF Services is seeking a contract Call Center Representative for a large financial services company located in Rancho Cucamonga. You will be responsible for assisting members in a call center environment in regards to possible fraudulent activity on their accounts. This will include monitoring the steps of the members recent credit purchases/activities and determining if the transaction was indeed fraudulent or not and initiate proper fraud investigation paperwork when necessary. This will be a 3 month+ position paying up to $14/hr. DOE.­

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    • Bilingual (English/Spanish)
    • 2+ years of ­customer service experience; preferably in a call center environment
    • Must be flexible to work in between the hours of 5:00 AM - 9:00 PM.
    • Call center is open 7 days a week; must be flexible to work weekends & holidays.
    • Banking / Credit Union experience strongly preferred.
    • Strong analytical skills; you can find the inconsistencies in data


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CORESTAFF Services is an Equal Opportunity Employer - All qualified applicants will receive consideration without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other factor determined to be unlawful under applicable law. CORESTAFF Services is not associated with Core Staffing Services, Inc. which operates in the New York metro area.

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