Claims Representative Associate - Duluth, MN - Full-time / Part-time

Position Description:

Your job shouldn't define you, it should reflect you.

You've been seeking a new challenge, and the chance to unleash your talents and energy in new, more impactful ways, ways that make a difference, and maybe even change the world. You've got big plans; always looking to innovate and improve your performance. But you also plan on succeeding by doing things right, by building relationships with integrity and compassion.

UnitedHealth Group is a Fortune 17 global leader. But really, we're something much greater than that. We're more than 100,000 individuals, unified in one incredible mission,  helping people live healthier lives.

Transforming health care and millions of lives as a result, is no easy task. It takes time, hard work, and even the willingness to transform the way we work, as a company and as individuals, to keep a greater focus on our goals and how we achieve them. And yet, every single day, with the help of people like you, we're making it happen.

Here, you'll find yourself working in the company of people who are constantly growing and evolving. You'll see true opportunities to move health care forward, and to help us create a system that works better, in more ways for more people. You can be part of the greater future we're building.

UnitedHealth Group is like no place you've ever seen or worked before. There's real energy and excitement here about what we're doing and where we're headed. And you can be sure we'll succeed, because while our passion and commitment may be uncommon to most, they are shared from top to bottom, across our entire organization.

And just like you, we're driven by values, a set of fundamental principles that are guiding our way forward:

Integrity: Honor commitments. Never compromise ethics.
Compassion: Walk in the shoes of people we serve, and those with whom we work.
Relationships: Build trust through collaboration.
Innovation: Invent the future, learn from the past.
Performance: Demonstrate excellence, in everything we do

At Optum, we're committed to helping make the health care system work better. Since health is so personal in people's lives, it's important that we earn the trust of those we serve. We believe that by purposefully shaping our culture, we will be able to build solid relationships and achieve the full potential of our enterprise.

With these values as our foundation, and through the talents, drive and compassion of people like you, UnitedHealth Group will transform health care. And as we continue our evolution as a company, you'll have the opportunity to do your life's best work.(sm)

Positions in this function are responsible for providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing and adjusting claims. Authorizes the appropriate payment or refers claims to investigators for further review. Conducts data entry and re-work; analyzes and identifies trends and provides reports as necessary.

Primary Responsibilities:

• Provide expertise or general claims support by reviewing, researching, investigating, negotiating, processing and adjusting claims


• Analyze and identify trends and provide reports as necessary


• Consistently meet established productivity, schedule adherence, and quality standards


• Moderate work experience within own function.


• Some work is completed without established procedures.


• Basic tasks are completed without review by others.


• Supervision/guidance is required for higher level tasks

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