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in San Francisco, CA

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Hours Full-time, Part-time
Location San Francisco, CA
San Francisco, California

About this job


For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)


 


 


Optum Behavioral Health is seeking an Employee Assistance Program Consultant to be responsible for providing telephonic management consultation and for managing workplace referred cases for Optum client companies. This individual certifies and monitors appropriate levels of care, after conducting an initial assessment.  The employee will interface with key members of the account's work organization, such as HR personnel, managers, supervisors and union representatives; coordinates care with emergency, CIRS, and care management team or other managed health organizations; and is  responsible for entering relevant data and clinical information into the computer system.


 

RESPONSIBILITIES:

 



  • Reviews initial A&R clinical assessment with providers; coordinates and certifies appropriate level of care; and  recommends community resources if appropriate.

  • Provides clinical and work related consultation to providers regarding treatment plans, job performance, mental health, chemical dependency, and EAP related issues.

  • Assists EAP staff with providing in depth telephonic counseling.

  • Provides consultation for management, union, or other key member of the account's work organization regarding EAP services, safety sensitive positions, and work related issues as needed.

  • Participates in staff meetings, case conferences, and inservice opportunities. 

  • Documents clinical data and result of telephone reviews.

  • Participates as directed in the Quality Improvement Program.

Requirements




REQUIREMENTS:

 


  •  Current, unrestricted Behavioral Health license in California

  • A minimum of 2 years of post-Master's clinical experience in a variety of settings  with emphasis on mental health, chemical dependency, and workplace issues

  • A minimum of 2 years of EAP experience 

  • Strong customer service and communication skills

  • Demonstrated ability to use a PC in a Windows environment

DESIRED ASSETS:


 


  • Certified Employee Assistance Professional (CEAP)

  • Familiarity with DOT, NRC, FAA and other regulatory bodies' rules and regulations.

  • Experience in a Managed Care setting

  • Utilization Review experience

  • Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients


OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

OptumHealth helps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their health care needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.


Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

 


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.


 


 


Keywords: EAP, LCSW, LPC, PhD, PsyD, Doctorate, Master's, Social Worker, Counselor, Employee Assistance, Mental Health, Behavioral Health, Psychology, Psychologist, CEAP