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Hours Full-time, Part-time
Location Denver, CO
Denver, Colorado

About this job

Primary Responsibilities:
  • Taking incoming calls to discuss our insurance plans  
  • Use consultative sales skills in order to acquire new members
  • Ability to understand complex health care reform concepts and programs
    and be able to clearly and objectively communicate these to the caller. 
    This includes ability to understand multiple products and multiple levels of
    benefits within each product
  • Follow all applicable HIPPA and privacy regulations
  • Comply with insurance, state sales, marketing and enrollment guidelines
    as applicable.
  • Navigate through state and federal exchanges to assist consumers in
    enrolling in health care benefits
  • Navigating through multiple system applications to fulfill caller
    requests, update caller information, directly enroll, and research caller
    status inquiries  
  • Comply with performance standards for work quality, work efficiency,
    attendance, and schedule adherence  
  • Comply with guidelines that impact our business, as provided by
    Connextions and our Clients
  • Perform outbound calls for lead generation, member outreach, and follow
    up as defined by the program
  • Perform all Licensed Agent activities to sell appropriate products and
    enroll or complete plan changes for members into provider plans
  • Other duties as assigned

Requirements

Required Qualifications:
  • High School Diploma/GED.
  • Active and currently Health, Sickness & Life Colorado State License.
  • Previous Sales experience.
  • Ability
    to utilize Microsoft Word to create correspondence, entering and updating
    forms/templates, utilizing spell and grammar check tools.
  • Ability to utilize Microsoft Excel for data entry, sorting, filtering, and basic reporting.

Preferred Qualifications:

  • Knowledge of HIPAA regulations.
  • Knowledge of CMS compliance and regulations.
  • Previous experience in a Sales Call Center.
UnitedHealth Group is working to create the Healthcare system of
tomorrow and you can help. Already Fortune 17, we are totally focused on
innovation and change.  We work a little harder. We aim a little higher.
We expect more from ourselves and each other. And at the end of the day, we're
doing a lot of good.



Through our family of businesses and a lot of inspired individuals, we're building
a high-performance Healthcare system that works better for more people in more
ways than ever. Now we're looking to reinforce our team with people who are
decisive, brilliant and built for speed. 
Join with us and start doing
your life's best work.SMDiversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, national origin, protected veteran status, or disability status.


UnitedHealth
Group
is a drug-free workplace. Candidates are required to pass a drug
test before beginning employment. In addition, employees in certain
positions are subject to random drug testing.