Customer Care Professional - Full-time / Part-time

The Customer Care Professional is an entry level position. This individual will answer member and pharmacy calls in the Customer Care Member and Pharmacy call center. The employee will utilize the RxCLAIM and INFO Call Tracking systems while assisting pharmacies with the processing of claims and members with basic inquiries about their pharmacy plan benefits. As the Customer Care Professional becomes more adept at troubleshooting calls and more familiar with our clients’ procedures and special needs, they will take on and learn additional responsibilities. These tasks may include client-specific projects, departmental tasks, or interdepartmental projects, all of which will require the CCP to communicate effectively both orally and in writing.

About Aerotek Professional Services:

Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.

Call Center Experience, Customer Service Skills, Reliable and Hardworking