The job below is no longer available.
You might also like
in Centennial, CO
- $32.00-$36.00
Verified per hour Express Employment Professionals • 6h agoUrgently hiring 12.2 mi Use left and right arrow keys to navigate 
$34.00 - $55.53Verified per hour Denver Health • 3h agoGood pay Urgently hiring 14.5 mi Use left and right arrow keys to navigate- $41.70 - $62.56
Verified per hour Denver Health • 3h agoExcellent pay Urgently hiring 14.5 mi Use left and right arrow keys to navigate - $35 - $45
Verified per hour Hellman Chevrolet • 20h agoExcellent pay Urgently hiring 12.7 mi Use left and right arrow keys to navigate - $20 -$55
Verified per hour Christian Brothers Automotive • 2h agoExcellent pay Urgently hiring 5.1 mi Use left and right arrow keys to navigate
Customer Service Agents 8/25 - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Centennial, CO Centennial, Colorado |
About this job
- Receive inbound calls from customers’ interested in health insurance products. Customers will be responding to TV commercials, direct mail and print advertisements received.
- Generate follow-up appointments to have a licensed field agent go to their home or a licensed agent call them.
- Place outbound calls to customers in our database
- Support Insurance and/or Prescription Drug Plans
- Educate customers on plans and processes
- Provide assistance with enrollment
- Qualify customers for community meetings and in-home appointments
- Provide objective information pertaining to coverage, annual notice of change, pharmacy/network coverage, and drug formularies
- Ensures proactive customer service / sales techniques with the highest degree of courtesy and telephone etiquette
- Performs other duties and tasks as assigned
Minimum Requirements
- Strong customer service skills.
- Experience using Internet, Windows applications (Word, Excel) and eMail services (Outlook)
- Excellent verbal communication skills (vocabulary and articulation)
- Ability to express assurance/confidence and empathy.
- Ability to not only understand complex Medicare programs, but to be able to explain/articulate these programs to callers in ways that are clear, correct and objective
- Ability to multi-task, this includes ability to understand multiple products and multiple levels of benefits within each product
- Ability to remain focused and productive each day though tasks may be repetitive
- Ability to work a flexible schedule; may require holiday and weekends and must be easily adaptable to change
- Prefer 2 years call center/customer service support.
Your Privacy Choices