Area Director

REM Iowa Community Services is seeking an Area Director to manage the operations of residential based services in Central and Western Iowa and future growth areas. The Area Director provides direction, leadership and supervision of professional and other staff to carry out operations and ensure quality services for the individuals we support. The Area Director also ensures compliance with applicable state and federal standards.

LOCATION: This position will be located in Des Moines. This position will require routine travel within the designated region and occasional travel to the state office or other programs.

RESPONSIBILITIES:

• Responsible for financial performance of the area business unit, reviews financial statements, oversees purchasing, assures billing compliance and documentation.
• Implements area core growth strategy to increase census, maximize utilization and occupancy percentages, and assists with new start development as appropriate.
• Maintains and fosters relations with case managers and referral agents; participates in building relationships with local legislators and government officials; and lobbies on behalf of consumers and Network as appropriate.
• Implements area strategies to maintain and foster relations with consumers, mentors, families and guardians; and implements consumer satisfaction enhancement plans as appropriate.
• Oversees area quality enhancement and implementation plan, coordinating Network standards, licensing requirements and individual consumers needs; and reviews area incident reporting.
• Implements area incident management protocol; ensures timely incident reporting and implementation of corrective action; and assists with area investigations.
• Oversees development and implementation of area health and safety programs for consumers and employees.
• Maintains area compliance with Network and regulatory standards for clean, neat, safe living and working environments; and assures pleasant, age-appropriate, well-decorated home-like residential living environments; and directs area maintenance.
• Provides leadership including direct supervision of Program Directors or other staff; works with regional support team; implements Network employee practices; oversees area safety and workers’ compensation implementation; approves area involuntary terminations and reviews written warnings; and assists with employee orientation and training programs.
• Maintains licensing and compliance for area services and supports; assures timely and accurate documentation; oversees area implementation of Network compliance plan; and assists with correction orders and over-sees implementation of compliance plans.
• Performs other related duties and activities as required.

QUALIFICATIONS:

• Bachelor's degree in human services or related field·
• Minimum three years experience in the human services industry with significant management experience.
• Working knowledge and understanding of HCBS, RBSCL rules and regulations.
• One year of experience in direct service with individuals with brain injury and/or developmental disabilities.
• Demonstrated knowledge and understanding of behavior management principles, program development and monitoring techniques.
• Demonstrated ability in the areas of leadership, personnel, program operation and fiscal management.
• Skilled in written and verbal communication, community relations and service development.
• Computer literacy and proficiency.
• Strong organizational skills and ability to deal effectively and creatively with issues and problems.
• Successful background clearance
• Valid driver's license and driving record that meets company requirements

EOE/AAE