TrueBlue Market Manager - Greater Phoenix

TRUEBLUE MARKET MANAGER (Greater Phoenix)

TrueBlue, Inc., has an opportunity for a Market Manager to assume leadership for general and skilled labor business in the State of Arizona. The new position will have overall responsibility for financial performance, operations, recruiting, and service for an $18M business with high growth potential. The individual will be charged to create a business plan on how best to service and grow our market base in Arizona, and to include eventual plans of leading other Service Lines (Skilled Trades, Light Industrial). The TB Market Manager will provide vision, inspire, direct, and develop a management team and staff that ultimately deliver net operating income, impacting shareholder value.

The TB Market Manager will reside within the State of Arizona and report directly to the Regional Vice-President. The application deadline is July 23, 2014.

TrueBlue, Inc. is the nation's leading provider of industrial staffing and outsourced workforce solutions. Publicly traded since 1995, the company provides work opportunities to over half million people through service lines such as: Centerline, CLP Resources, HRX, Labor Ready, PeopleScout, PlaneTechs, Spartan Staffing, Staff Management, and StudentScout.

PRIMARY RESPONSIBILITIES:

• Accountable for all Recruiting, Service, and Operations for assigned market; work closely with sales team to ensure that the field is responsive and engaged for existing and new sales efforts.
• Plans, directs and monitors market strategy and related activities to ensure profitability as well as identifying opportunities for growth and new vertical channels.
• Oversees management team and ensures their success in recruiting, development, retention and promotion of their employees to ensure a highly competent and professional market team.
• Accountable to improve gross margin while delivering on the company's Value Proposition.
• Ensure operational standards are met or exceeded while achieving revenue goals and desired margins.
• Achieves sales growth through selling to customer base and strategic sales of new accounts.
• Achieves high customer retention levels through meeting or exceeding service level agreements, and expanded service capability.
• Ensures an on-brand experience for our customers, temporary workers and employees.
• Ensures managers and staff deliver service excellence, ensuring prompt and effective service recovery, and account management; including national accounts.
• Conducts quarterly meetings with key customers to review business performance.
• Leads change and the adoption and roll-out of new systems and technology.
• Communicates new deliverables/products and timelines, and other changes in a transparent, clear, and concise manner to assigned team.
• Supports company values of integrity and respect through actions and commitment.
• Oversees safety, compliance and ensures that regulatory standards are met. Creates a culture of safety and initiates programs to achieve safety goals.
• Helps management team to set performance goals, setting and delivery on expectations per development plans.
• Oversees the planning, delivery and measurement of training programs that enhance the skills and competencies of managers and staff.
• Demonstrates an ability to champion best practices and achieve process improvement.

QUALIFICATIONS:

• Bachelor's Degree or equivalent combination of education and experience; 5+ years of management experience over an assigned market with responsibilities for P&L, recruiting, sales, service, and account management.
• 2+ years of experience managing teams at the district or regional level in a B2B environment, with a preference for having led a large team in the staffing industry.
• Strong knowledge of assigned market, including industries and market trends desired.
• Knowledgeable of multiple service lines (General Skilled Labor, Light Industrial, Skilled Trades).
• Demonstrative leadership ability and success in delivering results through the actions of others.
• Strong service and sales acumen and ability to develop others' capabilities.
• Ability to represent and sell the company's value proposition to customers at the C-Suite.
• Ability to manage multiple complex projects independently and meet deadlines under pressure.
• Highly knowledgeable of State and Federal Employment laws and their application within a corporate environment.
• Excellent communicator, both written and verbal, and ability to speak to various audiences.
• Ability to effectively interact and build relationships with a diverse employee population.
• Possess effective interpersonal skills with the ability to relate to all levels of management and employees.
• Excellent problem-solving & Judgment.
• Desire to work in a collaborative team environment.
• Proficient with various software applications including Microsoft Office (Word, Excel, Outlook), reporting tools, and CRMs.
• Willing to travel up to 50% (within State).

TrueBlue employs approximately 4500 professionals and provides a competitive compensation and benefits package including: Company-matching 401(k); Employee Stock Purchase Program; Tuition Reimbursement; College Savings Fund; and comprehensive Health Insurance including Medical/Dental/Vision.

TrueBlue - named by Forbes (2013) as one of the country's “Most Trustworthy Companies”.

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.