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in Hopkins, MN
Macy's Ridgedale Center, Minnetonka, MN: Lakeshore Grill Restaurant - Host/Hostess, Part Time
•30 days ago
Hours | Part-time |
---|---|
Location | Macy's Ridgedale Center, Minnetonka, MN Hopkins, Minnesota |
About this job
Overview:
The Restaurant Host/Hostess provides outstanding customer service by monitoring customer traffic flow, acknowledging and seating customers upon arrival, providing product information and thanking customers at their departure.
Key Accountabilities:
- Follow Food Division Best Practices
- Demonstrate current and working knowledge of Food Service area
- Ensure dining room is properly set for customer service
- Effectively deals with multiple customers and seats customers at clean tables avoiding over-seating
- Communicate customer requests or concerns and service flow issues with servers and manager on duty
- Knowledgeable of servers' duties and responsibilities, table numbers and station assignments
- Answer phone and record reservations according to food division standards
- Follow Food Safety standards and maintains work area and equipment in accordance with Health Department standards
- Follow station specific duties and responsibilities
- Open and/or close area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
- Maintain PAR stock levels and standards in product presentations
- Maintain hygiene and professional dress code to comply with Food Division and Health Department standards
- Work with the bus team to assist in clearing and resetting tables during peak periods
- Work scheduled shifts as assigned
- Other duties as assigned by supervisor
Skills Summary:
- Excellent customer service skills
- Effective communication skills
- Skill in working as part of a team
- Ability to use theregister and ring sales accurately
- Ability to follow safe work practices in a fast-paced environment
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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