EAP Counselor in Philadelphia, PA - Dayshift, M-F

For those who want to invent the future of health care, here's your opportunity. We're going beyond counseling services and verified referrals to behavioral health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm)

Positions in this function are responsible for providing counseling telephonically for behavioral health and employee assistance services. Includes assessment and triage, short-term problem resolution, and referrals.

This position is Onsite daily in our Philadelphia, PA office.  The hours are Monday – Friday, 8 Hour shift, between 8am and 6pm. 8-4:30, 8:30-5, 9-5:30, or 9:30-6.

OptumHealth is currently seeking an EAP Counselor in Philadelphia, PA. The EAP Counselor's responsibilities include, but are not limited to:    

Conducting telephonic assessments and counseling

Responding to crisis calls

Determining member eligibility and benefit coverage

Providing referrals and/or community resources as appropriate for life-work, psychiatric and/or chemical dependency issues

Handling after care monitoring (following up with employees and/or providers to ascertain the safety of employees, continuation of treatment, etc.)

Acting as a point of contact on EAP matters both for internal (on site) and external (members) customers

Explaining benefit coverage to members and providers

Requirements:

Licensed Master's degree in Psychology, Social Work, Counseling or Marriage or -Family Counseling, or Licensed Ph.D., or an RN with 2 or more years of experience in behavioral health.  Licenses must be active and unrestricted

Minimum of 5 years post graduate experience in a clinical setting

Intermediate Microsoft Word, Outlook, and Internet skills

Additional Preferred Assets:

Ability to build rapport, assess and address risk, and develop goals with members in a telephonic setting

Ability to work flexibly and creatively with other professional team members

Bilingual (Fluent in English and Spanish)

Crisis Management background

Inpatient experience

Dual diagnosis experience with mental health and substance abuse

Experience working in an environment that required coordination of benefits and utilization of multiple groups and resources for patients

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.