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Customer Service Rep. - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Reading, PA Reading, Pennsylvania |
About this job
Position Summary:
Provide customer service to clients, claimants, and providers for the Benefits division via telephone or correspondence. In addition to answering phones, this position also includes other duties and responsibilities as outlined below.
Responsibilities and Duties:
¿ Provide customer service to claimants, providers, and clients with problems or questions regarding their claims and/or policies via telephone or correspondence.
¿ Process any incoming client correspondence.
¿ Meet or exceed production goals for calls and correspondence. Daily goal of 80 combined calls and correspondence, with a minimum of 60 calls per day.
¿ Meet or exceed customer service quality standards.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Provide customer service to clients, claimants, and providers for the Benefits division via telephone or correspondence. In addition to answering phones, this position also includes other duties and responsibilities as outlined below.
Responsibilities and Duties:
¿ Provide customer service to claimants, providers, and clients with problems or questions regarding their claims and/or policies via telephone or correspondence.
¿ Process any incoming client correspondence.
¿ Meet or exceed production goals for calls and correspondence. Daily goal of 80 combined calls and correspondence, with a minimum of 60 calls per day.
¿ Meet or exceed customer service quality standards.
About Aerotek Professional Services:
Join Aerotek Professional Services®. Our customized employment solutions and personalized approach give job seekers access to great opportunities with competitive salaries. Aerotek offers comprehensive benefits that can include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone; put it in the hands of a specialist. Launch or rejuvenate your career today with Aerotek Professional Services! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law.
Requirements
Customer Service-Uncategorized