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About this job

WHAT DO CARMAX SALES CONSULTANTS DO?
At CarMax, Sales Consultants work with customers through each and every step of the sales process.

 
The steps to our process include:

  • Communicating to customers what makes CarMax unique
  • Interviewing customers to determine their needs and wants
  • Presenting our vehicles
  • Taking test drives
  • Running credit applications
  • Processing transaction paperwork
  • Supporting our on-line customers via our eSales office
  • Following up with potential customers

WHAT DOES IT TAKE TO BE SUCCESSFUL?
(Read carefully because this is VERY IMPORTANT!)

  • A strong ability to work with and relate to all types of customers and to earn their respect
  • Self-motivation and a burning desire to be the very best!  With consistently strong sales performance, CarMax Sales Consultants can advance to club level status, such as Directors Club and Presidents Club.
  • Strong customer focus!
  • A strong belief in our Company!  Sales Consultants take pride in presenting our vehicles, and are always dedicated to finding the right vehicle for every customer.
  • A strong ability to find solutions to sales challenges
  • Exceptional speaking and active-listening skills
  • Good computer skills
  • A PASSION FOR SELLING in a Team oriented environment!


IS THERE ANYTHING ELSE I NEED TO KNOW? YES -

  • You MUST enjoy the varied hours of a retail work schedule.
  • A valid driver’s license is required.
  • Ability to drive a manual transmission or a willingness to learn is also important!