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in Shakopee, MN

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Hours Part-time, Full-time
Location 1158 Vierling Dr E
Shakopee, Minnesota

About this job

POSITION TITLE: MANAGER
REPORTS TO: MANAGEMENT/FRANCHISEE

POSITION SUMMARY:

The Manager performs and directs overall restaurant management. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. Responsible for inventory and money control systems – may establish inventory schedules. Responsible for local marketing initiatives – may contact prospective customers to promote sales. Maintains business records. Exceptional customer service is a major component of this position.

TASKS AND RESPONSIBILITIES:

  1. Completes and posts the staff work schedules.
  2. Recruits, rewards and terminates staff as needed.
  3. Communicates changes of food preparations formulas, standards, etc. to staff.
  4. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
  5. Maintains business records as outlined in the SUBWAY® Operations Manual. Analyzes business records to increase sales.
  6. Supports local and national marketing initiatives.
  7. Identifies and contacts prospective customers to promote sales.
  8. Plans special events and promotions.
  9. Completes University of SUBWAY® courses as directed.

PREREQUISITES

  • Education: High school diploma or equivalent, college degree preferred.
  • Experience & Skills: A minimum of two (2) years in a restaurant environment, experience in supervising and training staff. Excellent verbal and written communication skills.
  • Physical: Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register. Position requires bending, standing, and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.

MANAGER JOB DESCRIPTION

  • Must exhibit proper opening and closing procedures.  Must also exhibit all product preparation procedures and the proper formulas.
  • Must ensure all paperwork and or reports required by franchise and owner are completed on time and are accurate. i.e. inventory and payroll documents, Temperature logs, compliance checklists, food safety checklists, Fuze tea logs and documentation of employee discipline.
  • Must ensure all staff is being trained properly and according to franchise standards.  Must also perform quarterly evaluations with each staff member and maintain a proper evaluation schedule.
  • Must ensure all purchasing / product handling is being done properly on a weekly basis.
  • Must ensure all counting and reporting of inventory is accurate on a weekly and monthly basis. 
  • Responsible for all cash management (daily receipts / daily bank deposits / daily cash audits).
  • Must meet weekly with Immediate Supervisor and attend any necessary company meetings.
  • Must hold regular staff meetings (at least once a month) and relay all necessary pertinent promotional information to staff.
  • Responsible for all shifts and maintaining proper staffing at all times.  If an employee fails to show up for a shift, it is the Manager’s responsibility to make sure that an adequate replacement is found or cover that shift him/herself.
  • Management is expected to work 40-45 hours/week.
  • Management must discipline all employees when necessary and turn in the proper documentation accordingly.
  • Must hold ongoing training sessions with staff and test their knowledge frequently.
  • Must keep up on all required franchise training, i.e. University of Subway, Subway Seminars, and Food Manager Certification.
  • Must ensure compliance with all local, state and county health laws.
  • Responsible for maintaining all costs at profitable levels and they are not to exceed their cap rates.
  • Responsible for marketing and promoting the store in the local trade area.
  • Responsible for maintaining full compliance as per SUBWAY’s compliance standards.
  • If a Manager is delegating any tasks or responsibilities to other management staff or employees, it is still the Manager’s responsibility to ensure all tasks and reports are being completed accurately and on time. 
  • It is most important to understand that the responsibilities of a SUBWAY Manager are only and everything necessary to keep the overall operations running at the highest possible standards.

The following should be your top priorities and should be emphasized to your staff:
                                                -Provide good GUEST SERVICE
                                                -To serve a QUALITY PRODUCT
                                                -To have a CLEAN RESTAURANT
                                                -Always have a POSITIVE ATTITUDE