Specialty Sales Manager, Connections

What does a Specialty Sales Manager, Connections do?
The Specialty Sales Manager, Connections ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role managing end-to-end operation of a specialty area (Best Buy Mobile and Tablets) within a Best Buy store.

You will support the direction of the General Manager in implementing sales action plans, monitoring business results, and driving execution of sales strategies.

As the Specialty Sales Manager, Connections you will:

• Be an expert in your respective department and apply holistic knowledge to drive profitable outcomes.
• Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).
• Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.
• Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience.
• Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.
• Motivate, coach, recognize, and performance manage employees to reach their full potential.
• Resolve complex customer issues.

What are the Professional Requirements of a Specialty Sales Manager, Connections?
Basic Qualifications:

• High School Diploma or equivalent
• 1+ Years Supervisory or Management experience
• 2+ Years Sales experience
• 1+ Years Budget experience

Preferred Qualifications:

• 1+ Years Retail experience
• 1+ Years Consumer Electronics or Appliances experience
• Previous P&L ownership (including driving key sales performance indicators i.e. revenue, margin, NOP)
• Prior experience managing omni-channel customer solutions
• Experience in selection, hiring, and performance management
  
  Additional Job Information
  
  What are my rewards and benefits?
  Surrounded by the latest and greatest technology, a team of amazing coworkers and a work environment where anything is possible, you’ll find it easy to be your best when you work at Best Buy. While you’re making technology work for our customers, we’re making sure Best Buy works for you with our pay for performance philosophy. At Best Buy we offer top salaries for management, including both short and long term incentive plans based upon business results, as well as endless opportunities to grow in a dynamic work environment that’s part of an industry that never sleeps. From tuition reimbursement to deep employee discounts, to health, wealth and wellness benefits, we believe the success of our company depends on the passion of employees for learning, technology and people.
  
  About Us
  
  Best Buy Company and its Family of Brands
  
  Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, China, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.