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Guest Services Team Member
•30 days ago
| Hours | Full-time |
|---|---|
| Location | 2473 Pleasant Hill Road Duluth, Georgia |
About this job
Rick Hendrick Chevrolet, located in Duluth, GA, is looking for a Guest Services professional to join our team. www.HendrickAtlanta.com
Rick Hendrick Chevrolet is the winner of the Dealer of the Year award 2 years in a row. Hendrick Chevrolet is the #1 Chevrolet retailer in the Southeast region. Employee satisfaction rate is over 90%.
Rick Hendrick Chevrolet believes in promoting Associates and Managers within our dealership. We believe in Respect, Integrity, Great Teamwork, Honesty and Trust which are our core values that we live by each and every day.
Rick Hendrick Chevrolet is a member of the Hendrick Automotive Group and provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation. http://www.hendrickauto.com/
Summary:
The Guest Service professional is responsible for ensuring each customer has a satisfactory dealership experience.
Requirements
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Data Entry
* Daily reports
* Support for the manager's and the sales staff
* Answering a multi-line phone system
* Engages in business development.
* Addresses customer concerns.
* Follows Safeguards rules and regulations.
Job Requirements:
* Professional appearance and strong communications skills
* Basic computer skills a plus
* Proven track record
* Strong record of positive Customer Service results
* Organization skills
* Must be able to multi-task
* Work well under pressure
* Team oriented
* Submit to and successfully complete MVR, background check, and pre-employment drug test
Benefits Include
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:
* Medical and prescription coverage
* Basic life insurance, 401(k) with company match
* Employee Assistance Program
* Employee discounts on vehicle purchases, parts and service
* Paid-time-off
* We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability, supplemental life insurance and legal services.
* Comprehensive employee recognition programs.
* Continued training through Hendrick University and the manufacturer.
* Opportunities for career advancement.
**Please no phone calls or in person submittals - All applications must be completed and submitted online - We will review your resume and be in contact with you should it fit our current needs and requirements - Thank you for your interest in Rick Hendrick Chevrolet.
We Are an Equal Opportunity Employer and a Drug Free Workplace
Rick Hendrick Chevrolet is the winner of the Dealer of the Year award 2 years in a row. Hendrick Chevrolet is the #1 Chevrolet retailer in the Southeast region. Employee satisfaction rate is over 90%.
Rick Hendrick Chevrolet believes in promoting Associates and Managers within our dealership. We believe in Respect, Integrity, Great Teamwork, Honesty and Trust which are our core values that we live by each and every day.
Rick Hendrick Chevrolet is a member of the Hendrick Automotive Group and provides a rare blend of outstanding leadership and a culture that is distinctively people-oriented. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation. http://www.hendrickauto.com/
Summary:
The Guest Service professional is responsible for ensuring each customer has a satisfactory dealership experience.
Requirements
Essential Duties and Responsibilities include the following. Other duties may be assigned.
* Data Entry
* Daily reports
* Support for the manager's and the sales staff
* Answering a multi-line phone system
* Engages in business development.
* Addresses customer concerns.
* Follows Safeguards rules and regulations.
Job Requirements:
* Professional appearance and strong communications skills
* Basic computer skills a plus
* Proven track record
* Strong record of positive Customer Service results
* Organization skills
* Must be able to multi-task
* Work well under pressure
* Team oriented
* Submit to and successfully complete MVR, background check, and pre-employment drug test
Benefits Include
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:
* Medical and prescription coverage
* Basic life insurance, 401(k) with company match
* Employee Assistance Program
* Employee discounts on vehicle purchases, parts and service
* Paid-time-off
* We also offer a group of supplemental benefit plans including dental coverage, short-term disability, long-term disability, supplemental life insurance and legal services.
* Comprehensive employee recognition programs.
* Continued training through Hendrick University and the manufacturer.
* Opportunities for career advancement.
**Please no phone calls or in person submittals - All applications must be completed and submitted online - We will review your resume and be in contact with you should it fit our current needs and requirements - Thank you for your interest in Rick Hendrick Chevrolet.
We Are an Equal Opportunity Employer and a Drug Free Workplace
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