Shift Lead - Part-time

Requirements: * Passion for the Jamba brand and enthusiasm for learning more about Jamba products and nutrition. * Must be a minimum of 18 years of age. * Available to work a minimum of sixteen (16) hours/week AND a minimum of three (3) days. * Beginning - Moderate computer proficiency. * Must be able to lift 30-40 lbs regularly throughout shifts. * Ability to stand, bend, reach and scoop throughout assigned shifts. * Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40 degrees F to -10 degrees F. Check out the Fun details about this great job Team Member Job Overview: Team Members are responsible for delivering Jamba's BOOST Service Standards by being knowledgeable, efficient, and providing an energizing guest experience. Additionally, Team Members should be able to demonstrate a strong understanding of all Jamba product nutritionals and clearly communicate this information to both the guests and store team. Shift Lead Job Overview: A Shift Lead is responsible for the overall shift operations, sales performance and execution of brand excellence in a store in the absence of Assistant General Manager and/or General Manager. Shift leads typically supervise a staff of 1 to 8 team members and carry out management responsibilities consistent with Jamba Juice policies, procedures and legal requirements. Responsibilities Essential Functions: General *Deliver the ultimate guest service experience and impressions of the Jamba brand. *Able to clearly and concisely communicate Jamba product knowledge and information to all guests. *Responsible for guest product and service standards. *Foster an environment of team work. *Maintain exceptional guest service metric scores. *Follow all company operations policies and procedures. BOOST Service Standards Be Friendly and Fast - Make a great first impression: smile and greet each guest. - Show a sense of urgency and have a drop everything attitude. - Get to know your guests and make them regulars. Offer Great Tasting Products - Become knowledgeable of Jamba's products and nutritional value to better understand your guest's needs and make a recommendation. - Deliver a perfect product and a complete order every time. - Offer the Goodness Guarantee. One Team - Work together as ONE team to deliver a great product and outstanding service. - Be in the right place at the right time to keep the order moving. - Respond to directions in an accurate and timely manner. - Say thank you to your fellow team members and make Jamba a fun and uplifting place to work. Show Pride in Your Work - Look sharp and be on time for all scheduled shifts. - Keep the store clean, organized, and looking great. - Follow all Jamba operations policies and procedures. - Operate cash register and handle all cash transactions according to Jamba Cash Handling Policies. - Adhere to all Jamba food safety and security guidelines while maintaining company equipment. - Do your best and strive for excellence in everything you do. Thank Each Guest and Make Their Day! - Invite each guest back to try something new. - Make a memorable connection and send each guest off with a smile. - Make a lasting impression: Do whatever it takes to make the guest's experience the best. Operations *Execute quality store operations: - Clean blenders, small wares, merchandise and physical plant as necessary. - Must be able to operate food preparation machinery. - Stocking of all supplies. *Respond to directions in an accurate and timely manner. *Adhere to all Jamba food, safety and security guidelines while respecting Jamba property. *Master all station operations of the store. *Successfully complete the Jamba store and company policy trainings.