Telephonic Transplant Case Manager, RN ~ Phoenix, AZ - Full-time / Part-time

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.SM

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We have an excellent opportunity available to join our company as our newest Telephonic Transplant Case Manager in Phoenix, AZ. In this telephonic position you would counsel prospective organ transplant patients and conduct clinical reviews of members. In addition to the opportunity to help people through a crucial life event, you would receive great benefits, the chance to work with an excellent team as well as the potential to succeed and grow with the company.

Primary Responsibilities:

• Receive clinical information and make determinations on eligibility to receive an organ transplant 


• Communicate with staff at the transplant facility and assist members through the transplant process 


• Verify eligibility information and conduct research in order to educate members on their benefits 


• Conduct clinical reviews of members 


• Reach out to members to help them navigate information and to explain benefits that are available to them as well as medication, lifetime adherence and compliance to treatment 


• Follow up with the member and facility throughout the whole process 


• Maintain the confidentiality of sensitive and protected health information

• Permanent residence in Phoenix, AZ area with an active, unrestricted RN license in the state of AZ


• •Willingness to obtain RN licensure in other states, if needed


• 3+ years of experience in a hospital, acute care, or direct care setting 


• 1+ years of transplant experience (clinically or as transplant coordinator) 


• Proficient level of experience with Microsoft Office applications including Word, Excel, and Outlook, and the ability to navigate a Windows environment


• Strong organizational skills and multitasking abilities 


• Ability to work independently in a high volume environment

• Bachelor's Degree in Nursing 


• Bilingual skills (fluent in Spanish/English) 


• Case Management experience 


• Certified Case Manager (CCM) 


• Experience in utilization and/or concurrent review

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.