Coordinator, Restaurant Floor - Margaritaville - Part-time

Universal Orlando® Resort is a universe of opportunities for people who have a lot to offer. It takes a special kind of person to work at Universal Orlando. An individual who knows how to be part of a team. Someone with a sense of fun who's serious about their work. A person who knows it doesn't take magic to put a smile on a guest's face... it takes hard work, dedication, knowledge and just the right amount of Universal attitude. Whether you're serving food, working in an office, maintaining equipment, performing in costume or operating a ride, you won't just be 'doing a job.' You'll be creating memories for our guests that will last a lifetime. Are YOU that kind of person?

As a Universal Orlando Floor Coordinator (Margaritaville) you have the opportunity to work with a great team and make our guests feel welcome as they enter one of our exciting venues and join the party! 

Floor Coordinators (Margaritaville) at Universal Orlando are responsible for:

• Providing training, support, guidance and direction to service staff by being readily available and on restaurant floor at all times. 
• Providing directions and coordinating the duties of service staff and including seating host/hostess. 
• Responsible for communicating pertinent information to management team and staff in order to maintain and ensure an efficient operation.
• Assisting management with motivating, developing, coaching and counseling employees to ensure that the proper level of service is being provided to guests.
• Performing table visits to ensure high quality of food service.                                                   
• Monitoring and maintaining the cleanliness and appearance of the restaurant.
• Assisting with and maintaining the Citywalk lifestyle and culture.  Responsible for proper cash handling procedures and maintaining a good working knowledge of Universal Orlando including operating hours and special events.
• Understanding and actively participating in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.
• Performing other duties as assigned.

To perform the role of a Floor Host (Margaritaville) successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Consistent attendance is a job requirement.
• High school degree or GED.
• 1-3 Years:  Prior server experience in a high volume restaurant with a diverse restaurant and bar menu; or equivalent combination of education and experience.

The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of the Floor Coordinator (Margaritaville) job.

While performing the duties of this job, the individual is required to:

• Regularly (2/3 of the time or more) stand for prolonged periods; walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); talk; hear audible alarms, voice commands with background noise; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; stoop, kneel, crouch or crawl; lift up to 10 pounds with control; use close vision with or without corrective lens (clear vision at 20 inches or less); use distance vision with or without corrective lens (clear vision at 20 feet or more); use color vision (ability to identify and distinguish colors); use peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); use depth perception (vision, ability to judge distances and spatial relationships); adjust focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions); work in varied light conditions including low or diminished lighting; work in an environment with flashing lights including strobe lamps; maintain alertness and attentiveness up to 4 hours while working varying hours; maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure); taste and smell.
• Occasionally (1/3 of the time or less) repeat - using an input device-a keyboard or mouse-in a steady manner; push up to 50 pounds with control.

The work environment characteristics described below are representative of those an individual encounters while performing the essential functions of the Floor Coordinator (Margaritaville) job.

While performing the duties of this job, the individual is required to:

• Regularly (2/3 of the time or more) work in wet, humid conditions (non-weather); work in outdoor weather conditions to include direct sunlight, heat or cold; work in extreme cold (non-weather); work in extreme heat (non-weather); be exposed to loud noise levels (noise when raised conversation is needed).
• Occasionally (1/3 of the time or less) work with toxic or caustic chemicals, hazardous chemicals, fluorescent lamps or batteries.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

If you are interested in this position and you have what it takes to be a part of Universal Orlando, click on 'Apply Now'. If not, please check out our Job Search to explore other opportunities within our universe. We regret that due to the volume of responses only applicants of interest will be contacted.

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