Call Center Positions: Hiring Now!

Manpower hires the best! And, we'll put you in front of the right people to launch your career. This is a long term position that will allow you the opportunity to learn and grow in your mortgage servicing career. Come to work for us and we'll reward your talents and loyalty by offering highly competitive pay, medical/dental/life/401k benefits, and career stability. Our Early Stage Mortgage Collections Specialists are responsible for answering customer inquiries, investigating customer accounts to correct any necessary errors regarding customer mortgages and performing collection activity on past due mortgage loans using specific procedures in a professional, helpful and timely manner.

APPLY NOW FOR THESE GREAT OPPORTUNITIES! by copying the link below into your browser and uploading your current resume.

As an Early Stage Mortgage Collections Specialist you will:

* Answer routine questions regarding a variety of account issues, including but not limited to, escrow accounts, balance and payment inquiries, interest rate changes, missing payment inquiries, address changes, and tax reporting information, requests for payoff and others.
* Make outbound new customer calls as new loans board, utilizing available scripts and excellent customer service and collections skills
* Handle inbound and outbound calls to proactively collaborate with delinquent(3-29DPD) customers, third parties and attorneys.
* Complete a root cause analysis during customer phone calls to determine their ability to pay and their understanding of their financial situation.
* Analytical and critical thinking skills needed to dissect and resolve complex servicing related issues in a clear concise manner that a customer will understand
* Ability to understand how to communicate difficult/sensitive information tactfully
* Ability to handle, resolve, defuse and escalate issues in a tactful manner

* Working knowledge of personal computers using Microsoft Word, Access, Excel, PowerPoint, and Outlook; Lotus Notes a plus. Also, demonstrated ability to learn and proficiently utilize proprietary and vendor applications

We have the right opportunity. Do you have the drive and determination to get the job done? Tell us why you are the right person!

APPLY NOW FOR THESE GREAT OPPORTUNITIES! by copying the link below into your browser and uploading a current resume.

Also: Create an account at www.manpowerjobs.com to search all of our opportunities that await you! Keywords: call center, call centre, CSR, inbound calls, outbound calls, bilingual, collections, banking, mortgage, loans, loan, full time, full-time, temporary, Salem, Keizer, Albany, Lebanon, Monmouth, Independence, Dallas, Woodburn, McMinnville