Senior Business Analyst Order Management - Full-time / Part-time

The Senior Business Analyst performs a variety of complicated tasks including reviewing, analyzing, and evaluating business systems and user needs, where a wide degree of creativity and latitude is expected. The Analyst interviews all stakeholders to determine business and technical requirements for a proposed project, and then converts them accurately into high level requirement documents and use cases for the project team. The Analyst will conduct analysis of business processes and develop business cases, documentation including but not limited to functional requirements and test scripts in the support of process changes and/or IT projects. The Senior Business Analyst must often rely on prior experience and sound judgment in order to plan and accomplish goals.

Job Responsibilities:

• Interface with business users, super users, and various members of the project team to improve the understanding of Oracle applications and the synergies that exist within EBS to minimize the need for any customization by solutioning ideas resulting in a business process change.
• Study business user operations and identify areas of potential improvement or possible problems and document requirements for improving the operations. These solutions may consist of new or changed processes, people, or technologies.
• Provide expert EBS functional guidance including configuration review and setup; functional troubleshooting; setup changes; queries; and data analysis, etc. for supply chian modules and related interfaces to ensure availability and reliability of EBS solutions.
• Provide guidance to users on effective and efficient approaches to utilizing modules, tools and data.
• Engage with business users and project teams in comprehending project scope, requirements, functions introduced, new processes and data flows.
• Participate, Prepare, Provide feedback in requirements, design and use/test case development and reviews these documents to ensure proper processes and standards are followed and coordinate regression testing as required. Must be able to create and present key artifacts like scope documents, use cases, detailed specification of key business rules, activity diagrams, business process mapping diagrams and documentation, application gap analysis including RICEF /Oracle AIM or OUM Methodology and related test scenarios.
• Possess the ability to interview various non-technical managers to understand complex, dynamic business rules/process and then create detailed, specific and comprehensive documentation.

• Gather all relevant information before drawing conclusions or making decisions.

• Support a team mindset with all project members, business owners, and customers to work towards shared goals.

• Elicit information from technical resources to develop workable solutions for customers.

• Double-check work and notices details that others may miss.

• Mentor other Business Analysts as needed or required; conducts peer review of key deliverables.

• Develop a deep understanding of Manheim applications, customers, and business processes within the areas they support.

• Possess the ability to interact and develop relationships with all levels of personnel, including management, from both business and technology teams.

• Experienced in developing business and use case documents along with a cost/benefit analysis.

• Knows when to flag and escalate a potential issue in a timely manner to avoid missing any milestones.

• Establish positive working relationships with technical project members so that the team receives comprehensive information to build according to the requirement.

• Analyze process model for gaps, process improvements, and strategic impact.