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in Santa Monica, CA

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Hours Full-time, Part-time
Location Santa Monica, CA
Santa Monica, California

About this job

Ever wonder what it would be like if everything was a Perfect Fit? Well, wonder no more and become part of something great!

About the Opportunity
Headway Workforce Solutions, in partnership with Me-Ality, has exciting openings for Customer Service Associates/ Size Matching Specialists working inside one of the premier department stores in the world! S/he will play a part in revolutionizing the way people purchase clothes and would be responsible for the guiding the customer through our state of the art size matching process while enhancing the retail customer experience. Headway offers competitive salaries, a great benefit package and endless growth opportunities for all Associates!

Job Description
• Greet and interact with customers, promoting and facilitating use of the Me-Ality fitting service
• Act as a “Brand Ambassador" at all times, to reflect the quality of the brand we are building
• Meet retail targets/quotas and objectives in terms of attracting customers, increasing number of customers per day, number of reports and customer satisfaction
• Effectively and accurately communicate Me-Ality value and benefits to customers
• Guide the customer through the sizing process, giving clear, concise instructions and setting the proper expectations

Job Requirments
• Ability to engage with consumers regarding fashion and apparel
• High school diploma required
• At least 1 year of experience in a retail sales environment
• Strong interpersonal and customer service skills
• Outstanding listening, questioning, and persuading skills
• Experience working independently and as a team while meeting goals
• Troubleshoot minor technical issues with Station equipment
• Keep facilities in order, conduct daily maintenance as necessary