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Senior Clinical Administrative Coordinator - Call Center - Waltham, MA - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Waltham, MA Waltham, Massachusetts |
About this job
Position Description:
For those who want to invent the future of healthcare, here's your opportunity. We're going beyond basic care to Health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.SM
For those who want to invent the future of healthcare, here's your opportunity. We're going beyond basic care to Health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.SM
In this position, you will be taking phone calls from Providers and sister segments. On these calls, you will process decision support tools from the Skilled Nursing facilities. You will work to process individualized Member Care Plans and perform Administrative tasks to support field-based Clinicians. You will also reconcile Member Payment responsibilities with the Skilled Nursing facilities. This is a very fast-paced Call Center environment.
Primary Responsibilities:
Primary Responsibilities:
- Answer Inbound calls in a Call Center and document all calls.
- Collaborate with Wellness Coaches and Nurses.
- Strong computer skills in Microsoft Word and Excel.
- Strong team player.
- Ability to multi-task and prioritize workload.
Requirements
Required Qualifications:
Careers at UnitedHealthcare Community &
State. Challenge brings out the best in us. It also
attracts the best. That's why you'll find some of the most amazingly talented
people in Healthcare here. We serve the Healthcare needs of low income adults
and children with debilitating illnesses such as Cardiovascular Disease, Diabetes,
HIV/AIDS and High-Risk Pregnancy. Our holistic, outcomes-based approach
considers social, behavioral, economic, physical and environmental factors.
Join us. Work with proactive Healthcare, Community, and Government partners to
heal Healthcare and create positive change for those who need it most. This is
the place to do your life's best work.SM
- High School Diploma/GED.
- 1+ year of Call Center experience.
- The ability to maintain Confidentiality and adhere to HIPAA Requirements.
- Basic (or higher) level of Computer skills.
Preferred Qualifications:
- Professional Medical or Healthcare experience.
- Experience working professionally with Provider offices
- Basic knowledge of Medical Terminology.
State. Challenge brings out the best in us. It also
attracts the best. That's why you'll find some of the most amazingly talented
people in Healthcare here. We serve the Healthcare needs of low income adults
and children with debilitating illnesses such as Cardiovascular Disease, Diabetes,
HIV/AIDS and High-Risk Pregnancy. Our holistic, outcomes-based approach
considers social, behavioral, economic, physical and environmental factors.
Join us. Work with proactive Healthcare, Community, and Government partners to
heal Healthcare and create positive change for those who need it most. This is
the place to do your life's best work.SM
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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