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Hearing Products - Inside Sales Representative - Eden Prairie, MN - Full-time / Part-time
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Eden Prairie, MN Eden Prairie, Minnesota |
About this job
Position Description:
Great
sales are the result of strong purpose, conviction and pride in your
ability and your product. UnitedHealth Group offers a portfolio of
products that are greatly improving the life of others. Bring along your
passion and do your life's best work.
sales are the result of strong purpose, conviction and pride in your
ability and your product. UnitedHealth Group offers a portfolio of
products that are greatly improving the life of others. Bring along your
passion and do your life's best work.
Primary Responsibilities:
- Generate
leads by responding to general inquiry inbound calls, and making
outbound calls using strong Consultative Sales skills to promote product
features and benefits, prices and next step processes. - Assist in referrals to providers for obtaining a hearing test as the first step in the sales process.
- Make
outbound follow-up calls to customers who have provided hearing tests
to advise them on their hearing device recommendations. - Close
sales by building rapport, explaining the products and the service
capabilities, overcoming objections and ensuring processes related to
FDA requirements are met. - Provide order entry, payment collection and communication of FDA waivers.
- Make full use of a CRM system to organize sales activities, lead tracking, customer follow up, and sales queues.
- Acts as a product knowledge expert and overall brand champion for HealthInnovations hearing devices.
- Provide Tier 1, basic education and support to first-time users on wearing and maintaining the hearing devices.
- Remain current on products and process knowledge.
- Meet monthly sales performance goals.
- Constantly meet established productivity, schedule adherence, and quality standards in a Call Center environment.
- Shifts
are within the hours of 9:00 am - 5:30 pm, Central Time. Ideal
candidates should have excellent Communication skills, Problem Solving
skills, and a passion for assisting customers with their health care
needs.
Requirements
Required Qualifications:
- High School Diploma/GED
- 2+ years of previous Customer Service experience in a Corporate environment.
- 1+ year of previous sales experience
- 1+ year of previous Alpha-Numeric data entry experience.
- Basic (or higher) level of proficiency with Microsoft Word, Excel, and Outlook.
Preferred Qualifications:
- Bachelor's Degree.
- Bilingual in English and Spanish or English and Mandarin.
Already
Fortune 25, we are totally focused on innovation and change. We work a
little harder. We aim a little higher. We expect more from ourselves
and each other. And at the end of the day, we're doing a lot of good.
Through
our family of businesses and a lot of inspired individuals, we're
building a high-performance health care system that works better for
more people in more ways than ever. Now we're looking to reinforce our
team with people who are decisive, brilliant and built for speed.
Come
to UnitedHealth Group, and share your ideas and your passion for doing
more. We have roles that will fit your skills and knowledge. We have
diverse opportunities that will fit your dreams.
Diversity
creates a healthier atmosphere: All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, national origin, protected veteran status, or disability status.
UnitedHealth
Group is a drug-free workplace. Candidates are required to pass a drug
test before beginning employment. In addition, employees in certain
positions are subject to random drug testing.
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