Customer Development Manager - Full-time

Summary

Advantage Sales and Marketing, LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Customer Development Manager (CDM) is responsible for making sales calls on a designated Customer. The Customer Development Manager works closely with all Business Development Managers within that assigned department, as well as order entry, claims, schematics, and retail sales associates to ensure all Client and

Customer standards are met.

Job Responsibilities:

Revenue Budget Achievement.

Client KPI's Achievement.

Existing SKU Achievement.

Business/Category Reviews.

Forecast Planning Achievement.

Job Requirements:

One to three years’ work experience in sales and marketing agency or CPG industry.

Working knowledge of syndicated data.

Experience making headquarter calls.

Flexible schedule with ability to travel.

Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer

Responsibilities

The Customer Development Manager (CDM) is responsible for making sales calls on a designated Customer. The Customer Development Manager works closely with all Business Development Managers within that assigned department, as well as order entry, claims, schematics, and retail sales associates to ensure all Client and Customer standards are met.

Job Responsibilities

Revenue Budget Achievement

Assist Business Development Manager in achieving the Company’s income and expense budgets by ensuring all marketing strategies are implemented.

Increase sales through efficient management of promotional spending within Client guidelines.

Client Quota Achievement

Meet or exceed clients’ goals for sales, distribution, pricing, shelving, and promotional volume by working with all related departments for assigned Customer.

Client KPI’s Achievement

Monitor all retail pricing and indirect order guides within the division by regularly reporting discrepancies to appropriate Business Development Managers.

Secure Client approved schematics for all clients’ brands by providing communication to our schematic, reset, and retail departments.

Existing SKU Achievement

Ensure incremental sales through distribution of new products and maintenance of existing SKU’s.

Business/Category Reviews

Demonstrate sales accomplishments and areas of opportunity by coordinating in sales presentations for key Customers and Clients.

Sell business-building ideas to Customers through the use of syndicated data (i.e. Nielsen, IRI data, Spectra, and forms of demographic data).

Forecast Planning Achievement

Achieve incremental growth by pursuing volume-producing merchandising at assigned Customer account.

Job Requirements

Sales presentation/platform skills.

Excellent interpersonal skills.

Strong organizational skills.

Outstanding written and oral communication skills.

Working knowledge of syndicated data helpful.

PC skills-This includes an understanding of spreadsheets (Excel), word processing (MS Word).

1-3 years work experience in applicable field, (i.e. sales and marketing agency, Customer, Client).

Proven track record in sales helpful. Presentation software (PowerPoint) helpful, but not required.

Flexible schedule with ability to travel.

High School diploma or equivalent .

College degree preferred.

Other Requirements

Strong understanding and utilization of proper safety techniques and correct use of equipment when appropriate.

Travel Requirements Ability to travel from store to store.

Physical Demands

Never (0% of shift): Use Feet and/or Legs for Repetitive Motion Left Right, Crawl and/or climb Kneel, Work on Unprotected Heights, Operate Mechanical Machinery, Be Exposed to Marked Changes in Temperature and Humidity, Be Exposed to Harmful Fumes and/or Other Pollutants, Bend and/or stoop.

Occasionally (Up to 33% of time): Lifting and/or Carrying, Up to ten pounds (sedentary level), Walk Push, Pull, Stand.

Frequently (33-66%): Sit

Continuously (66-100% of shift): Use Hands and/or Legs for Repetitive Motion, Simple Grasping

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Sales & Marketing LLC. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

Advantage Sales & Marketing LLC is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, ASM shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.