Account Manager - INEX

Summary

Truly effective Account Managers know how to balance right-brain soft skills with left-brain analytics. Advantage Sales and Marketing wants people who know how to build rock-solid business relationships and can demonstrate how to effectively drive growth and efficiency. If this is you, we’d like to speak with you right away!

Job Summary

The Account Manager is the initial point of contact for all daily sales activity for our client-based marketing services.

The Account Manager is responsible for aligning daily activities to the company’s strategic goals, implementing programs (events) on behalf of the account, executing the account plan, maintaining robust account relationships and monitoring internal and field activity against client expectations.

Job Responsibilities

• Build and maintain profitable client relationships.
• Gather and monitor account intelligence, document account plans and collaborate with the Account Services team on forecasts.
• Ensure accurate understanding of mutually agreed account deliverables.
• Manage deployment readiness and resource alignment amongst personnel engaged in post-sale activity.
• Collaborate closely with the Account Services team to develop new value for accounts.

Job Requirements

• Bachelor’s Degree or equivalent job-related experience.
• 1-5 years in sales or sales support role.
• 1-2 years of project management experience
• Ability to present to large and small groups in a variety of settings.
• Organized, creative self-starter with analysis and problem-solving skills.
• Effective ability to link relationships, processes and business methodologies to power revenue-producing activities.

Tools/Software

• Intermediate to advanced proficiency with Microsoft Office Suite.

Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer

Responsibilities

Advantage Sales and Marketing, LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Account Manager serves as the initial focal point in charge of all daily sales activities for the client-based marketing services. Responsible for aligning daily activities to the company’s strategic goals, implement programs (events) on behalf of the account, execute the account plan, maintain account relationship, and monitor internal and field activity against account expectations. Results will be obtained through effective planning, influence building, and use of resources.

Essential Job Duties and Responsibilities

Protecting Accounts

• Gather and monitor account intelligence, document account plans using appropriate template(s), and collaborate with Account Services team on forecasts
• Cultivate and develop trusted advisor status with account, and protect and expand accounts
• Manage deployment readiness and resource alignment by ensuring accurate understanding of mutually agreed account deliverables (e.g., terms and conditions, service-level agreements), and ensure knowledge is dispersed amongst personnel engaged in post-sale activity (e.g., operations, field execution)

Create and Close Opportunities

• Target opportunities, conduct interest building calls when applicable, and gain account interest
• Clearly identify account expectations and use the knowledge of alternatives to reach mutually agreed deliverables (especially regarding compliance and consumer engagement deliverables); effectively ensure that all deliverables are communicated to and measured by the Account Services team
• Qualify opportunities, develop winning proposals, and build business justification cases to expand revenue and profit
• Collaborate closely with Account Services team on developing new value for accounts

Maintaining Accounts

• Successfully present reports (i.e. weekly, monthly, and quarterly reviews) to all necessary stakeholders to review and improve business impact

Coaching for Sales Results

• Observe direct report behavior to identify strengths, weaknesses, and opportunities for improvement
• Balance corrective with positive feedback to ensure optimum guidance and performance improvement
• Leverage motivation as a key enabler of sales performance
• Demonstrate and mentor expected sales and service behaviors

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

• Travel and Driving are not essential duties or functions of this job

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required) Bachelor's Degree or equivalent experience



Field of Study/Area of Experience:

• 1-3 years of experience in sales or sales support role
• 1-2 years of project management experience

Skills, Knowledge and Abilities

• Ability to make oral presentations
• Ability to understand and follow specific instructions and procedures
• Well-organized, detail-oriented, and able to handle a fast-paced work environment
• Excellent written communication and verbal communication skills
• Team building Skills
• Strong prioritization skills
• Good interpersonal skills
• Ability to develop strategic plans to grow the business
• Excellent customer service orientation
• Ability to gather data, to compile information, and prepare reports
• Ability to visualize and plan objectives and goals strategically
• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds. A detailed Environmental and Physical Requirements document is available in the Total Rewards department.

Additional Information Regarding ASM Job Duties and Job Descriptions



Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Sales & Marketing LLC. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

Advantage Sales & Marketing LLC is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, ASM shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.