Assistant Restaurant Manager - Full-time

A rare and exciting Assistant Restaurant Manager opportunity exists for the candidate who has the right blend of experience in upscale restaurant, multiple outlet supervision with a hands-on ownership mentality.

NewBridge on the Charles, an upscale, state-of-the-art retirement and continuing care community in Dedham, Massachusetts. The centerpiece of this first class facility is an 80,000 square foot Community Center located on the plush meadows and woodlands of the Charles River. The Center consists of a 65 seat upscale fine dining restaurant, an 85 seat casual dining room, a 25 seat pub, intimate private dining rooms, a Kosher deli, an ice cream and coffee shop and reception areas for banquets and events. Other amenities include a retail store, swimming pool, billiards, salon, and concierge services. The Community Center at NewBridge on the Charles will have the look and feel of a Premium Private Club.. For more information regarding this community please visit our web site at www.newbridgeonthecharles.org

Requirements:

Oversee event planning, execution, and billing. Coordinate and communicate event orders.
Schedule event staffing to appropriate service standards.
Interview and select for hire service staff.
Perform clerical tasks on a daily basis according to weekly schedule or as directed, including job assignments, weekly scheduling, evaluations and activity reports.
Complete effective performance appraisals in a timely fashion. Provide performance improvement plans as needed.
Responsible for meeting budget expectations including the active growing of sales.
Ensure the establishment of procedures and methods for restaurant operations. Coordinate activities with other food service units as requested.
Responsible to plan and execute all non-resident events as assigned.
Ensure that all staff and operations are following established guidelines in the areas of personal hygiene, safety, uniforms, sanitation, cash handling, equipment upkeep, customer service and food presentation
Coordinate monthly meetings with staff to coordinate Department's efforts so that customer satisfaction goals are met.
Ensure that through pre-meal meetings that all staff are well versed on the daily menu, portion sizes and presentation. Develop and implement an interactive customer feed back program.
Conduct orientation of new staff. Develop and implement an on-the-job training program.
Counsel and instruct employees as necessary. Review and evaluate the performance of assigned staff.
Responsible for the creation and maintenance of assigned staff's schedule and assignments.
Manage absences and shortages in such a way as to maintain service while keeping overtime to an absolute bare necessity.
Communicate regularly and effectively to the staff to ensure that they know, understand and follow all Department and Center policies and procedures.
Promote effective interpersonal and interdisciplinary relationships, maintaining professional conduct at all times. Identify and resolve interpersonal conflicts constructively. Demonstrate a positive, supportive attitude towards all. Display patience and tact when dealing with all Center personnel. Present department in a positive manner when dealing with visitors, residents and staff. Consistently maintain a courteous and pleasant attitude toward visitors, residents and staff. Communicate effectively in both written and verbal form.
Contribute to the efficient and productive operation of the department. Complete assignments with minimal assistance and total follow up. Exercise initiative, seeking additional tasks and projects from supervisor. Accept assignments readily. Recognize problems independently and work toward improving systems and procedures. Communicate with supervisor as to any problems relating to missing or defective equipment.

Qualifications:

Position requires high school diploma. (2) year or (4) year college degree preferred plus 2-5 years restaurant management experience. Ability to communicate (both verbal and written) effectively with customers. Ability to write letters, summaries and reports, using prescribed format and conform to all rules of punctuation, grammar, diction and style. Requires management and leadership skills and the ability to work with confidential employee, client information.