Front Desk Administrative Assistant - Cambridge, MA

Position Description:

The Optum Labs Front Desk Administrative Assitant involves greeting all guests visiting Optum Labs, providing administrative support to the Chief Medical Officer and assisting in the coordination of Optum Labs events.  The ideal candidate will be polished, professional and comfortable interacting with executive leaders and external clients.
 
Primary Responsibilities: 

• Greeting and escorting visitors; providing tours to executives, prospective clients, partners and visiting Optum/UHG staff.
• Maintaining front lobby of Optum Labs (general upkeep, keeping the refrigerator stocked, etc.).
• Answering incoming calls and routing accordingly.
• Providing support to Chief Medical Officer by maintaining calendar, scheduling travel and processing expenses.
• Working effectively as an integral member of a team of administrative professionals for meeting and travel coordination.
• Assisting in event planning for Optum Labs (inclusive of symposia, brownbag luncheons, training sessions, etc.).
• Coordinating pre-event logistics (contracting vendors, sending invitations, tracking RSVPs, ordering catering, creating name badges, etc.).
• Supporting the on-boarding of new hires (processing hardware and software requests along with other BSL duties).
• Providing on-site support during events (set-up, greeting attendees, printing documents, etc.).
• Work schedule flexibility during daytime office hours, including availability for overtime as needed for events administration.
• Assisting with other projects/duties as assigned.

Optum Labs is the health care industry's first open research and innovation facility, designed solely around the goal of improving patient care. Optum Labs is a groundbreaking concept that fosters collaboration spanning industry lines. We bring together information assets, technologies and scientific expertise of leaders from across our industry, providing world class repository of health data. Optum Labs offers a unique place to exchange ideas, conduct research, and create capabilities that can benefit patient care today, while contributing to the ongoing improvement of the health care system for years to come.
 
Optum Labs:
 
Is Optum's premier research and development facility that builds upon the company's longstanding and groundbreaking work in data-driven health care research. Optum Labs is designed to be an open research and development center for the health care industry.
 
Brings together experts from every corner of the health system to explore new ideas and focus on solving the biggest problems facing health care today and tomorrow. In a collaborative, energized work environment, we work with leading health care providers, educational institutions, government agencies, policymakers and all those committed to advancing innovation and improvement in health care.
 
Underscores and advances Optum's mission of helping to make the health care system work better for everyone: care providers, health care payers, life sciences companies, government agencies — and ultimately and most importantly — the consumers and patients who rely on the system every day.
 
Engages all health care participants to draw from the broadest possible range of perspectives, expertise and information — including evidenced-based medicine and actionable research — to deliver innovative ideas, solutions and tools that make health care work better.

Required Qualifications:

• High school Diploma or GED
  
• 3+ years of experience supporting senior leadership within a corporate environment
• 3+ years experience scheduling travel and maintaining high level leadership calendars
  
• Advanced proficiency in MS Office (Including Outlook) to include using multiple calendars and ability to update and make changes to spreadsheets and presentations. 

Preferred Qualifications:

• Advanced proficiency in Concur processing expense reports and coordinating travel is preferred.
• Project coordination or event planning experience is preferred.

Soft Skills:

• Ability to build and maintain relationships and
  experience delivering a high level of internal and external customer
  service.
• Excellent written communication skills.

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.