Commercial Sales Professional - 101229

Commercial Sales Professional — 101229

ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position.

An Equal Opportunity/Affirmative Action Employer — AA/EOE/M/F/D/V

Position Overview
Prospects for new customers via phone, interactively (via KLPZ, Sales Genie) and in-person within relevant industries to present and close on commercial pest control services and products. Creates new business at the local and regional levels, and follows up with customers after the sale to ensure satisfaction, increase existing business and obtain referrals. Collaborates with internal departments to deliver solutions and provide quality service to new and existing customers.

Responsibilities

Prospects for new customers via phone interactively through tip groups, networking, cross-selling and referrals, and by canvassing for large potential customers in industries such as food grade, food processing, distribution/logistics, healthcare, manufacturing, and companies with multiple physical locations.

Presents commercial pest control services and products to potential customers through in-person presentations and electronic communications

Create new business at the local, regional and national levels through creative calls, leads, prospecting, networking, cross-selling and referrals.

Follows up with customers after the sale to ensure satisfaction of service and products and to obtain referrals for new business.

Collaborates with the National Accounts department to deliver solutions to multi-unit locations assigned as contract leads.

Work with Branch Managers, Sales Managers, Service Managers, Region Managers and service professionals to ensure quality service delivery to new and existing customers; assists in resolving customer issues.

Competencies

ServiceMaster Commitment

Customer Orientation/Positive Impact

Results Orientation/Sense of Urgency

Change Mastery

Relationship Building/Sensitivity

Problem Solving and Decision Making

Initiative

Education and Experience Requirements

High school diploma or General Education Diploma (GED) equivalent

Associate's or Bachelor's degree preferred

Two or more (2+) years of experience in business-to-business (B2B) sales; proven sales history with increasing sales amounts year-after-year or related sales experience

Knowledge, Skills, and Abilities

Demonstrated knowledge of selling techniques (prospecting, overcoming objections, presentation skills, gaining commitment, negotiation)

Skill in taking independent action and being a self-starter

Skill in written and verbal communication

Ability to build customer relationships and provide appropriate levels of customer service

Business acumen and the ability to calculate numbers and amounts

Skill with Microsoft Office software applications (Word, Outlook, Excel, PowerPoint)

Skill in adapting to new company software and using the internet to research target industries and specific businesses

Ability to travel locally on an extensive basis

Disclaimer The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Demonstrated knowledge of selling techniques (prospecting, overcoming objections, presentation skills, gaining commitment, negotiation) Skill in taking independent action and being a self-starter Skill in written and verbal communication Ability to build customer relationships and provide appropriate levels of customer service Business acumen and the ability to calculate numbers and amounts Skill with Microsoft Office software applications (Word, Outlook, Excel, PowerPoint) Skill in adapting to new company software and using the internet to research target industries and specific businesses Ability to travel locally on an extensive basis