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Hours Full-time
Location Syracuse, NY
Syracuse, New York

About this job

Posting Job Title:Customer Service Representative
Requisition #: 158503BR
Posting Location: Syracuse, NY, US
Area of Interest:Administrative/Clerical
Position Type: Full Time

Posting Job Description

Time Warner Cable ' s Customer Operations/Service Department currently seeks Customer Care Agents located in Syracuse, NY. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Start date: October 6th Shift:
During training 8am-5pm; after training 3pm-12pm either Tues-Sat or Sun-Thurs shifts

Time Warner Cable believes that by providing our employees with competitive and rewarding compensation, we can help them take care of the people who matter the most, both at work and at home. As a Customer Service Representative you will receive a base hourly wage, shift differential, career progression pay and incentive compensation that can earn you up to $14.50 an hour. In addition to your total compensation package we offer generous benefits, discount pricing on our residential products in the TWC footprint and more.

Position Summary
:


To provide courteous, efficient, and quality service to all customers. Works under general supervision in a fast-paced environment to handle billing inquiries, service problems, and generate customer sales.

FCC Unit_TWC: 1053
Controlling Establishment ID: 00160 - Syracuse Fair Lakes Rd

More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.

Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status