Trainer - Minnetonka, MN - Full-time / Part-time

Position Description:

This isn't HR. This is Human Capital at UnitedHealth Group. Here, you're expected and empowered to be your best, to grow and to develop your skills. Join us and help people live healthier lives while doing your life's best work.(sm)

Trainers with UnitedHealth Group have the opportunity to train talented individuals and exceptional professionals. This a great opportunity to effect the delivery of training programs across a Fortune 25 Organization. In this role, the trainer will keep abreast of various training delivery techniques, business processes, products and systems in specific areas of expertise.

Primary Responsibilities:  

• Maintain and apply knowledge of facilitation best practices
• Conduct appropriate preparation to ensure full understanding of
  training content and objectives prior to delivery (e.g. review of facilitator
  guide, real-world examples, rehearsal)
• Identify, understand and prepare the appropriate training
  technology to ensure effective learning (e.g., WebEx, LearnSource).
• Ensure that the logistics of the learning environment are
  completed and in place (e.g., rosters, technology, room arrangements/configuration,
  learning materials)
• Deliver training and gather learner feedback during the
  facilitation process to support effective knowledge transfer and make
  appropriate adjustments to the facilitation process (e.g., periodic knowledge
  checks, assessments, polls)
• Identify and adapt to the learning styles of the audience during
  the facilitation process (e.g., apply principles of adult learning, guide
  participant discussions to drive learning).
• Ensure/provide training coordination/support to facilitate
  delivery of effective training (e.g., room coordination, supplies/materials, enrollments,
  scheduling).
• Demonstrate understanding of the appropriate learning metrics used
  to evaluate learning effectiveness and their implications for enhancing the
  learning process (e.g., Metrics That Matter, Knowledge Advisors).
• Identify and monitor applicable metrics/data/trends to track
  learning effectiveness and recommend/drive changes to enhance learning outcomes.
• Demonstrate understanding of applicable business structures and
  strategies (e.g., business segments, Benefits vs. Services, interrelationships).
• Related tasks to support the Optum Sales business and Knowledge & Learning Team as assigned

Required Qualifications:

• Bachelor's Degree or High School Diploma with 2+ years of Sales training experience.
• 1+ year of experience working with Adult Learning theory and methodology, with the ability to apply this in training delivery and evaluation.
• 1+ year of experience delivering training in a virtual environments such as WebEx.
• Ability to build decks from scratch within Microsoft PowerPoint.
• Ability to create correspondence and use basic functions within Microsoft Word.
• Ability to perform data entry and sort/filter functions within Microsoft Excel.

Preferred Qualification:

• Experience Training in a Corporate Sales environment.
• Experience in a healthcare sales environment.

UnitedHealth Group is working to create the health care system of tomorrow.

Already Fortune 25, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.

Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant and built for speed.

Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.