Human Resources Generalist Reading, PA

This position is responsible for providing Human Resources support to all Pitney Bowes lines of business within the Reading, PA geographical area. This position supports a multi-shift operations center. This role is expected to support a minimum of 500 employees and as primary support in a physical location 3 days a week and 2 days a week supporting the remainder of the territory, The HR Generalist provides consultation to managers and employees in the areas of Employee Relations, Change Management, Corporate HR initiatives, RIF's/downsizing activity, Conflict Management, Performance Management, etc. The incumbent may be asked to participate in Special Projects within the region on an as needed basis occasionally need to have a flexible schedule. This position is full-time 40 hours per week. This job is based in Reading, PA.Bilingual in Spanish preferred.


Business Unit Responsibility:
The HR Generalist will have responsibility for interacting with field managers and employees across all business units.

Accountabilities
Provide HR consulting, coaching and counseling to managers and employees on complex/high level HR related matters within an assigned geographical area.

Manage, facilitate and deliver site specific, business unit specific, corporate/HR compliance training as required or as directed by Learning and Development.

Coordinate corporate initiatives at large field site operations and/or large geographies, may include leading communication efforts related to policy and program changes in the areas of Total Rewards (including compensation and benefits) and HR policies

Coach Manager's on the use and interpretation of the employee engagement survey and assist with the action planning process.

Assist in the implementation of change management strategies. Could include development and implementation of an employee assimilation plan in the event of a merger or start-up.


Work with HR Legal on major legal matters, respond to EEOC Charges/Human Rights matters, and participate in mediation hearings and represents PB on other HR related Legal matters.

Coach management in analyzing ER issues to determine appropriate and equitable actions.

Resolve complex Employee Relations issues including conducting on-site investigations as needed. Work with Global Ethics to investigate and respond to Help Line complaints. Consult with managers on requests for terminations and provide appropriate documentation to HR Director for review and approval.


Update the HR Manager regarding any potential OR significant future legal/employee relations concerns.

Consults with managers on compensation related issues (e.g. total compensation review, recognition programs and the job evaluation process) coordinating with compensation shared services, as appropriate

Partner with assigned business leaders to develop and implement diversity plan goals and objectives that are linked to business unit plans. Work with managers to communicate goals and objectives to Talent Acquisition team.

Provide coaching and counseling on performance management and the corrective action process.

Participates in client meetings to enhance customer relations.

Support all start up activities (site startups, acquisitions) including but not limited to integrity of organization structure in HRIS, recruiting, on boarding and consulting with external customers.

May assist with Workforce Reductions which require face-to-face communication and delivery of severance agreements.

Perform other related duties similar to the above in scope and function as required.

Dimension of the Job
Reports to Job Title: Regional HR Manager.

Scope of Responsibility:
Provide counsel to managers and employees on HR related matters within an assigned geographical area for all PB business units.

Requires establishing a good working relationship with key client contacts both internal and external.

Experience in conflict resolution and creative problem solving

Support and Deliver corporate initiatives to the field.

Business Experience/Educational Background
Bachelor's degree in Human Resources, Organization Behavior, Business Management and /or equivalent work experience.

Strong knowledge of national and local employment laws, labor relations and regulations.

Strong knowledge and experience in HR policies/practices, benefits, compensation and staffing with a minimum of 5 years of direct or related experience.

Must demonstrate excellent employee relations and communication skills

Solid experience in driving positive employee relations, to include problem solving and investigative skills


Must possess a solid working knowledge of HR systems and processes



Qualification

American with Disabilities Act Requirements
While performing the essential functions of the job, the employee is regularly required to sit, speak clearly, hear and use hands and fingers. The employee is occasionally required to stand, walk, reach with hands or arms, stoop, kneel, crouch or lift and/or move maximum of 10 pounds.
To learn more about Pitney Bowes and the many other opportunities available, please visit www.pb.com/careers.
All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity / Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply