Regional Associate Relations Manager - Baltimore, MD

POSITION PURPOSE
The Regional Associate Relations manager (RARM) is responsible for executing the strategy for promoting fair and consistent employment practices. The RARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. This role requires highly-developed interpersonal and consultative skills for dealing with sensitive and controversial situations. The RARM reports to the Division Director of Associate Relations. MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

• Provides direction and guidance to Regional Vice President, Regional Human Resource Director, and other regional leaders on labor and employment issues/trends and associate relations needs to ensure they are creating and maintaining a positive associate relations environment
• Providing guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives
• Counseling and coaching leaders on proactive associate relations initiatives
• Analyzing regional/district/store data to identify AR activity/trends and ensuring fair and consistent application of Company policies and practices using various tools and then developing, executing, and following up on game plans
• Provides direction and guidance to regional leadership on associate relations activity and compliance trends through updates on all labor and employment claims and activity
• Monitoring all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) – Associate Relations team
• Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance
• Assisting in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity
• Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims
• Acting as a resource to assist Medical Health Management, Legal, and Asset Protection with respect to investigations and other associate relations matters
• Assists Associate Services in managing, resolving and reporting workplace violence matters
• Recommending and conducting training for management on legal and AR/labor relations matters We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.

MINIMUM QUALIFICATIONS

• Must be eighteen years of age
• Must pass the Drug Test
• Must pass the Background Check
• Must pass pre-employment tests if applicable EDUCATION REQUIRED
  The knowledge, skills, and abilities typically acquired through the completion of a bachelor’s degree program or equivalent. YEARS OF RELEVANT WORK EXPERIENCE - 6
  PHYSICAL JOB REQUIREMENTS
• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds). PREFERRED QUALIFICATIONS
• Advanced degree in law, employee relations, or human resources
• Multi-site (50+ locations) and experience with 10,000 associates
• 8 years experience in employment law, employee relations or human resources is preferred
• PHR or SPHR or equivalent certification
• Bilingual Spanish KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
• Ensures Superior Service
• Analyzes the Business
• Ensures Process & Operational Consistency
• Builds Relationships
• Leverages Partnerships
• Demonstrates Seasoned Judgment
• Communicates Effectively
• Labor & Employment Law Expertise
• Labor Relations Expertise
• Consultative Skills