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in Atlanta, GA

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Hours Full-time, Part-time
Location Atlanta, GA
Atlanta, Georgia

About this job

Description

Job Description:

The Manager of Linux Platform Services leads a team that is dedicated to the support and stability of the Manheim Linux Server Platform, which includes engineering, implementation, support, and monitoring of the Linux platform environment. This leader is responsible for establishing and managing service catalogs, service level objectives, support processes, tool implementations, escalation procedures, and deployment standards while working within established or evolving operational processes. The Manager of Linux Platform Services will sponsor technical excellence throughout the operation and formulate support strategies to assist the senior management team in managing and controlling key business risks. This position supports very aggressive business plans with both legacy applications and new solutions inflight.

This position requires one to establish and build relationships with peers in the Technology Services team as well as across the development and architecture teams. Lastly, the Manager is expected to develop a high functioning team, so candidates are expected to be expert in relevant technologies, while also demonstrating leadership and teamwork.

Job Responsibilities:

  • Establish proper team structure, skill mix and resource capacity model to ensure high quality platform services and support.
  • Set direction for Linux Platform Services and establish and report on key performance indicators.
  • Manage and track capital and operational projects and communicate status and risks.
  • Drive the process of continuous improvement for Linux Platform Services.
  • Generate and implement new ideas to improve the effectiveness of the department.
  • Show a practical business sense to improve performance; exhibit a solid understanding of common business practices.
  • Create buy-in and support of initiatives by building a compelling business case and outlining the benefits.
  • Negotiate and manage realistic expectations with customers; balance time demands with quality goals and metrics.
  • Articulate the vision and strategic direction of the organization to the team; helps others translate strategic goals into tactical objectives.
  • Match individual strengths and interests with project and task assignments.
  • Focus on staff development and manage career progression for team members.
  • Direct management of personnel including performance reviews, promotions, salary administration, staff hiring, mentoring, and other personnel related activities.
  • Plan, develop and administer the annual expense/capital budget for Platform Services and meet agreed spending targets.
Qualifications

Qualifications:

Education:

B.S. Degree required. B.S. degree in computer science, information systems, or related area preferred.

Experience:

A minimum of 5 years of operations management experience in a technology field.

Competencies/Skills:

  • Demonstrated Linux Server Platform, Data Center, and Systems Management expertise
  • ITIL or other support framework.
  • Experience working in a services oriented organization with defined service catalogs and service levels.
  • Knowledge Dev Ops methodology is preferred.
  • Strong communication and interpersonal skills required. Championing change, solving problems, thinking strategically, managing relationships/teams, and coaching/developing others is also required.
  • Candidates must also have business savvy, customer focus, planning/organizing skills.

Accomplishments

Technical certifications preferred.

Physical Demands:

None

Work Environment:

Work under pressure with time constraints; regular change in work tasks/duties

Benefits:

Our company values the health and financial well-being of its employees and provides a variety of health care programs, which includes medical, dental, vision, employee and dependent life insurance, long-term disability and Flexible Spending Accounts (FSA) for health care and dependent care expenses. The Company believes financial security in retirement is important and offers a 401(k) Savings Plus Plan as well as company-funded Pension Plan.


About Manheim:

Manheim was established in 1945 as a wholesale vehicle auction operation. Today, with 20,000 employees at 106 operating locations in 14 countries, Manheim is the world’s leading provider of vehicle remarketing services. Manheim has set the industry standard for buying and selling used vehicles at live auctions and online. In 2012, Manheim handled nearly 8 million used vehicles, facilitating transactions representing more than $50 billion in value.

A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim brings together qualified sellers and volume buyers of used vehicles that include automotive dealerships, banks, car rental agencies, car manufacturers and government agencies. Manheim offers its customers a reliable and secure market in which to purchase a variety of vehicles and services that no other remarketing provider can match.


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Organization : Manheim
Primary Location : US-GA-Atlanta-6325 Peachtree Dunwoody Rd
Employee Status : Regular
Job Level : Manager
Shift : Day Job -
Schedule : Full-time
Unposting Date : Ongoing