IN PERSON Health Care Enrollment - Full-time / Part-time

This is a PROACTIVE POST FOR A PROJECT STARTING IN THE NEXT 60 days

This position is responsible for performing various IN PERSON, CUSTOMER SERVICE healthcare enrollment and disenrollment processes for members during and post Annual Enrollment Period

Process new and existing member enrollments and or disenrollments
* Associate is expected to utilize, IKA, MARx and or WIPRO systems to validate member's enrollment information and may be required to accurately update WellCare's administrative system.
* The associate will submit the member's enrollment by utilizing WellCare's administrative system.
* Associate is expected to follow Step Actions provided for all processes.
* Enrollment/Cancellation related reports will be handled based on the established Step Actions
Research and reconcile the errors and rejections received on the daily/monthly reports. The following are examples of the reports that will be received daily.
* EGHP - Review system generated report and review member's status in the Administrative system to determine if the enrollment should be submitted to CMS. If needed, the associate will submit the transaction.
Research and resolve discrepancies in the Image and Workflow system (Omniflow) . The following are examples of the queues to be worked:
* Late Enrollment Penalty Call Member Queue
* Request For Information (RFI)
Perform outbound member calls
* Associate may be required to contact members to validate or acquire additional information needed to process the enrollment or enrollment related functions.

Please remember this a proactive posting

please respond via email to elwalker(at)aerotek.com

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.  Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .