Marketing Bar Back

We have a opening for a Marketing Bar Back .

Must be able to work various shifts per week.

• Must have a high school diploma or equivalent.
• Be authorized to work in the United States.

Wage: $8

POSITION SUMMARY:

The Marketing Bar back position markets the nightclub and services offered to our customer base and follows all specific marketing requirements and guidelines. Performs in a public relations capacity when promoting Park Avenue. Responsible for maintaining clean bars, stocking and cleanliness of glassware, bar equipment, and supplying bar/service bar. Maintains all assigned wardrobe/costumes in accordance with established standards and uniform guidelines. Requests identification and payment from customers in a professional manner. Works in an efficient and professional manner while maintaining a positive attitude and delivering superior guest service at all times. Performs other duties as requested.

GUEST SERVICE REQUIREMENTS:

- Provide a friendly, personal, and a willingness to interact attitude

- Provide professional guest service

- Commit self to the below listed Park Avenue values, and acknowledges dedication to providing excellent guest service for our guests and our internal team, at all times

- Proudly delivers a quality customer experience in a fun and friendly atmosphere

SAFETY REQUIREMENTS:

- Ability to work safely and prevent personal injury

- Commitment to the safety of fellow co-workers and our guests, and the ability to demonstrate that commitment through daily actions.

- Informs Supervisors of any irregularities, guest complaints or other disputes, which cannot be readily resolved

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

GUEST SERVICE/COMMUNICATION

- Respond to guest inquiries and requests in a courteous and polite manner

- Greet all guests promptly, with a friendly and upbeat attitude

- Anticipate guest needs

- Responds to guest concerns/complaints regarding service or beverage and corrects errors or resolves complaints with a positive attitude

- Adhere to all Park Avenue’s Standard Operating Procedures

- Maintain all Park Avenue’s Sequence of Service Standards

- Provide information to guests regarding our venue, menu, and pricing

- Recognize and cultivate regular guests and repeat business

- Maintain line of sight/atmosphere control by circulating through work area throughout the shift

- Report any incidents of theft, vandalism, or violations

- Ability to communicate in English with guests and co-workers

- Provide customers with information and directions

 

RESPONSIBLE ALCOHOL MANGEMENT

- Recognize and acknowledge when guests are becoming intoxicated and/or are intoxicated

- Monitor potentially intoxicated and/or disruptive guests and promptly bring to a Manager’s attention

- Comply with all safety and health procedures as well as Company and/or department policies/procedures

- Comply with all state liquor laws

 

CLEANING/MAINTENANCE

- Keep bar top clean and free of dirty glasses, dirty plates, trash, etc through shift

- Keep back bar clean and organized

- Ensure daily/weekly and opening/running/closing duties are completed

- Maintain opening/closing liquor beer, wine, and consumables are at par

- Record and report any equipment failure and/or safety hazards to a Manager immediately

- Ensure proper rotation of all liquor, beer, wine and consumable items

- Maintain Park Avenue Safety and Sanitation Standards

- Clean all spills and waste immediately

- Sweep and Mop as needed

- Place all trash in proper receptacles

- Polish glassware throughout shift

- Prepares all mixes and garnishes

- Get change for bartenders as required

 

MARKETING/PROMOTIONS

- Focuses on the development of a regular clientele base

- Adheres to all specifies marketing requirements and guidelines (guest list, reservations, social media, etc)

- Pose for pictures as requested by management, appear in uniform or designated (logo) apparel for promotional activities at or away from venue. Participate and appear in marketing, publicity or media materials in the capacity as outlines herein.

- Marketing and promoting venue specific events

- Interacts and entertains guests in a professional, cordial, and exemplary manner

 

RESPONSIBILITIES/TEAMWORK/DEPARTMENT

- Provide service to Bartenders, Cocktail servers, in a timely manner

- Related duties as assigned based on extensive experience working in an entertainment venue

- Assist all other team members as needed

- Create and maintain a sense of urgency

- Appear in uniform for all shifts and promotional activities at scheduled time

- Performs other job related duties as assigned

- Assist with loading and unloading miscellaneous equipment, such as boxes, food, or beverage product

- Inform management of any complaint, comments or incidents

- Responsible to ensure all stocking is complete, par forms are filled out, and any shortages of stock is reported

- Maintain a professional, neat, and well-groomed appearance adhering Park Avenue standards to further the overall theme of the venue

- Ability to create and maintain service rapport through the Park Avenue Corporate philosophy

 

MARKETING RESPONSIBILITIES/REQUIREMENTS ARE AS FOLLOWS

- Must have a Facebook page, Twitter Account, and Instagram which identifies the venue the employee works at (ex: John/Jane Doe at Park Avenue)

- Must have four (4) tweets and IG posts per week in relation to the venue

- Must post updated event information on a weekly basis on Facebook page

 

EDUCATION/REQUIREMENTS:

- High School Diploma required or equivalent

- 18+ years of age

- Proof of eligibility to work in the United Stated

- Hospitality experience preferred

- Possession of/or ability to possess a valid TABC certificate

WORKING KNOWLEDGE REQUIREMENTS:

- Nightclub, bar, lounge, restaurant operations

- Liquor, beer, wine, and cocktail brand names

- Opening and closing duties

- Knowledge of drink recipes

- Proper lifting techniques

- Inventory and stock rotation

- Guest relations

- Safe alcohol service

- Proper garnish, cutting and beverage presentation

- High volume operations

- Sanitation and safety

SKILLS/ABILITY TO:

- Demonstrate a positive attitude at all times

- Keep an open and objective view

- Listen effectively, empathetically and be respectful at all times

- Communicate assertively

- Maintain composure and stay focused

- Maintain personal integrity

- Work as a team, stay organized, multi-task, and prioritize

- Communicate with employees and guests

- Maintain confidentiality

- Consistently maintain a well groomed appearance, posture, and hygiene

- Anticipate the needs of the bartender

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

- Must have a good positive energy to make it through the shift

- Must be able to move quickly through work and set the pace in the venue

- Must be able to stand for extended periods of time throughout the shift

- Must be able to read the computer monitors

- Be observant and quick to respond to various situations

- Must be fluent in both written and spoken English language

- Must be able to print legibly for guests to read

- Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors

- Must be dexterous and able to participate in all service aspects

- Must be able to twist, tow (push or pull), reach, bend, climb, and carry as necessary

- Must be able to carry and lift up to 50 lbs

- Must be able to push up to 500lbs

- Use hands to handle, or feel objects, tools or controls

- Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume

WORK ENVIRONMENT & SCHEDULE

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions

- Work varied shifts including weekends and holidays

- Must be flexible on shifts and days off

- Involves constant public contact

- Fast paced, high volume, high energy and loud working environment

- Work may be performed in small areas and varying conditions of noise level, temperature, lighting, and air quality

- Must be able to work both inside and outside during all times of the year as needed based on the needs of the business

- Work in an environment that is subject to varying levels of noise, crowds, and smoke

 

EQUAL EMPLOYMENT OPPORTUNITY

Park Avenue is an Equal Opportunity Employer (EOE). Qualifies applicants are considered for employment without regard to race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, sexual orientation, genetic information, veteran status, or any other characteristic protected by state or federal law