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Shift Supervisor - Full-time / Part-time
•30 days ago
| Hours | Part-time, Full-time |
|---|---|
| Location | 4920 Wyaconda Road North Bethesda, Maryland |
About this job
We are a National Company, Tons of Room for Growth! Check us out www.dogdaycare.com
Dogtopia is seeking hardworking, organized, and self-motivated Managers for busy dog daycares.
If interested in the position please apply online at http://www.dogdaycare.com/careers.php and select location White Flint. Please NO PHONE CALLS OR VISITS!
The Shift Supervisor is responsible for maintaining accountability and safety for a team of up to 20 employees and a group of up to 100 customer dogs! We are a fast-paced business and the candidate should be prepared to spend the entire shift on his/her feet. Multi-tasking and maintaining organization in a busy environment is required.
Primary functions include but are not limited to:
- Upholding and setting the example for our company values
- Successful interviewing and hiring of team members
- Overseeing training and developing of team members, including offering daily feedback as well as writing and delivering performance reviews
- Overseeing the maintenance of store social media presence
- Maintaining and monitoring store supply levels and budgeting
- Providing the highest level of customer service to our clients, including managing any customer complaints through our online customer satisfaction rating system
- Ability to invoice customer purchases accurately, as well as monitor accountability of team in this area
- In-store and out-of-store marketing such as local dog events, special promotions, and customer competitions
- Ensuring that all Dogtopia health and safety policies are followed with regard to the dogs and the team members
Successful candidates should:
- Have a minimum of one-two years of direct management experience of a team of 5 or more employees. This is an entry level management position but you must have some prior management experience at a minimum a key holder or department manager level
- Have a genuine affinity for dogs; they are the center of our business!
- Be willing and able to learn basics of dog behavior; attending the playrooms will occasionally be required
- Be proficient in Microsoft Office including Excel
- Possess strong verbal communication skills and the ability to train and develop teams
- Possess strong skills in organization, multi-tasking, and maintaining oversight
- Demonstrate proven customer service skills
Benefits
- Dental, Health and Life Insurance, PTO, 401k, Free Dog Daycare Retail Discount, Vacation Pay
Dogtopia is seeking hardworking, organized, and self-motivated Managers for busy dog daycares.
If interested in the position please apply online at http://www.dogdaycare.com/careers.php and select location White Flint. Please NO PHONE CALLS OR VISITS!
The Shift Supervisor is responsible for maintaining accountability and safety for a team of up to 20 employees and a group of up to 100 customer dogs! We are a fast-paced business and the candidate should be prepared to spend the entire shift on his/her feet. Multi-tasking and maintaining organization in a busy environment is required.
Primary functions include but are not limited to:
- Upholding and setting the example for our company values
- Successful interviewing and hiring of team members
- Overseeing training and developing of team members, including offering daily feedback as well as writing and delivering performance reviews
- Overseeing the maintenance of store social media presence
- Maintaining and monitoring store supply levels and budgeting
- Providing the highest level of customer service to our clients, including managing any customer complaints through our online customer satisfaction rating system
- Ability to invoice customer purchases accurately, as well as monitor accountability of team in this area
- In-store and out-of-store marketing such as local dog events, special promotions, and customer competitions
- Ensuring that all Dogtopia health and safety policies are followed with regard to the dogs and the team members
Successful candidates should:
- Have a minimum of one-two years of direct management experience of a team of 5 or more employees. This is an entry level management position but you must have some prior management experience at a minimum a key holder or department manager level
- Have a genuine affinity for dogs; they are the center of our business!
- Be willing and able to learn basics of dog behavior; attending the playrooms will occasionally be required
- Be proficient in Microsoft Office including Excel
- Possess strong verbal communication skills and the ability to train and develop teams
- Possess strong skills in organization, multi-tasking, and maintaining oversight
- Demonstrate proven customer service skills
Benefits
- Dental, Health and Life Insurance, PTO, 401k, Free Dog Daycare Retail Discount, Vacation Pay