Social Worker - West Valley City, UT - Full-time / Part-time

Optum Medical Network is a network of health care providers in the Southwest, whose mission is to connect and support providers by working together to deliver the most effective and compassionate care to each and every patient they serve.  Optum Medical Network's focus is to do the right things for patients, physicians, and the community. Optum Medical Network's Core Business is contracting directly with health insurers to deliver a highly personal care management and service model to their patients.  The current focus of Optum Medical Network is on seniors, and those with complex care needs, who most benefit from a high touch model of care.

Social workers are responsible for providing social work services to patients and families. They function as a member of the departmental team which includes educating the patient, family and members of the healthcare team regarding benefits, community resources, referrals for counseling and other pertinent information. Social workers are also responsible for triaging referrals and collaborating on cases with other members of the healthcare delivery team. In addition, social workers must be able to assist the patient in a sensitive and supportive manner, while acting as an advocate on behalf of the patient.

Primary Responsibilities:

• Assesses patient and family psychosocial needs and develops plan of care in concert with patient, physicians, nurses and other members of the departmental team


• Links patients/family to appropriate community resources including but not limited to, information/referral to sources of financial assistance, transportation, support groups, and other community services


• Documents patient/family status, diagnosis, treatment plan, goals, and interventions, evaluation results, observations and progress in medical record


• Serves as patient advocate and liaison with physicians, families, insurance company, community agencies and others as needed to ensure continuity of care


• Provides discharge planning based on meeting identified goals of the treatment plan


• Identify and initiate referrals for social service programs including; financial, psychosocial, community and state supportive services


• Manage social service plan of care throughout the continuum of care as a single point of contact including inpatient and outpatient services


• Document all member assessments and services provided including referrals to social service programs and follow-up documentation to ensure member completion of referral


• Participate in Interdisciplinary team meetings and Utilization Management rounds and provide information to assist with safe transitions of care

Required Qualifications:

• Licensed Master's degree-level Social Worker/ 2 years of experience


• Licensed Bachelor's degree- level Social Worker/ 5 years of experience


• Licenses must be active and unrestricted


• Basic Microsoft Office skills


• Valid driver's license, reliable transportation, and current automobile insurance

Preferred Qualifications:

• Case management experience


• Experience in managed care

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.


UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Keywords: Social Worker, Licensed, Case Management, Managed Care, West Valley City, UT