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Sr. Project Manager - Managed IT Services Job - Full-time
•30 days ago
| Hours | Full-time |
|---|---|
| Location | Andover, MA Andover, Massachusetts |
About this job
Posting Job Title:Sr. Project Manager - Managed IT Services
Requisition #: 159698BR
Posting Location: Andover, MA, US
Area of Interest:Information Technology Services
Position Type: Full Time
Posting Job Description
Job title: Sr. Project Manager, Managed IT Services
Transition Services Team
Reporting To: Sr. Director of Service Delivery
Location: Andover, MA
Who We Are:
NaviSite, a Time Warner Cable company, is a leading provider of cloud-enabled enterprise hosting and
application management services. It provides customized and scalable solutions, leveraging its industry
leading hosting infrastructure; full suite of managed services; and custom and packaged application life
cycle management expertise. More than 1,500 customers depend on NaviSite for customized solutions
delivered through its global footprint, comprised of state-of-the-art data centers. Please visit www.navisite.com.
What You Will Do as a Sr. Project Manager:
The Sr. Project Manager, will be accountable for managing customer and / or internal
implementation projects for NaviSite with a primary focus on Desktop as a Service solutions.
Customer installation projects range from 2 - 12 weeks and are performed by a matrix team of 4-20
technical engineering resources. A typical project is the installation of physical or virtual
hardware/software components for network, website, email, security and data storage systems, desktop as
a service for the customer organization.
Each sr. project manager will be responsible for managing a portfolio of multiple customer
implementation projects simultaneously. The Project Manager is a key customer-facing manager during
implementation projects and is accountable for the successful delivery of the customer services and
proper transition of the same to NaviSite operations for ongoing support.
The Sr. Project Manager will have the following responsibilities:
- Accountable for successfully managing customer implementation projects for NaviSite with a
primary focus on Desktop as a Service solutions.
- Oversee and coordinate multiple teams of technical engineering resources to perform installation
tasks
- Manage multiple customer projects simultaneously
- Develop project plans, specifications, and other related project administration tasks
- Work directly with NaviSite customers at multiple levels to perform implementation activities
- Oversee project execution, including but not limited to:
- Conducting project launch meetings
- Gather and document the customer ' s technical, functional and business requirements
- Developing detailed project plans
- Managing and monitoring project issues, risks and escalations
- Tracking/managing projects from initiation to successful completion
- Communicating project status on a timely and regular basis
- Resolving project issues, problems, and changes
- Leading projects to overall success
- Oversee quality assurance cycles for implementation projects
- Prepare formal status reports on a regular basis for customer and NaviSite management
-Apply learning from past projects to future projects by developing and continuously improving
tools, templates and processes to facilitate implementation efforts.
What We Are Looking For in a Sr. Project Manager :
- The position of Project Manager requires strong project management skills and knowledge of
successful business practices and current computer technologies including data center operations.
- Past experience of leading, managing and participating in cross-functional IT projects is required
- Past experience with leading Desktone, Desktop as a Service, VDI and Desktop Engineering
projects.
- Experience in small, mid, and large-scale project management, including the management of
project teams.
- Ability to develop strong professional relationships and to influence peers, managers and other
teams
- Strong written and oral communication
- Strong facilitation skills
- Strong project planning tool skills (Microsoft Project preferred)
- Strong issue and risk management skills
- Working knowledge of Project and ITIL Management Best Practices
- Ability to multi-task between concurrent assignments and to work in a fast pace organization
- Very strong attention to detail
- Business and/or Technical bachelors degree (or equivalent)
- 7+ years past experience in related businesses and fields
Travel Requirements: 20% or less
TWC CB: 9/18/2014, TWC:LAD
FCC Unit_TWC: NAVIS
Controlling Establishment ID: 00800 - Andover 400 Minuteman Rd
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
Requisition #: 159698BR
Posting Location: Andover, MA, US
Area of Interest:Information Technology Services
Position Type: Full Time
Posting Job Description
Job title: Sr. Project Manager, Managed IT Services
Transition Services Team
Reporting To: Sr. Director of Service Delivery
Location: Andover, MA
Who We Are:
NaviSite, a Time Warner Cable company, is a leading provider of cloud-enabled enterprise hosting and
application management services. It provides customized and scalable solutions, leveraging its industry
leading hosting infrastructure; full suite of managed services; and custom and packaged application life
cycle management expertise. More than 1,500 customers depend on NaviSite for customized solutions
delivered through its global footprint, comprised of state-of-the-art data centers. Please visit www.navisite.com.
What You Will Do as a Sr. Project Manager:
The Sr. Project Manager, will be accountable for managing customer and / or internal
implementation projects for NaviSite with a primary focus on Desktop as a Service solutions.
Customer installation projects range from 2 - 12 weeks and are performed by a matrix team of 4-20
technical engineering resources. A typical project is the installation of physical or virtual
hardware/software components for network, website, email, security and data storage systems, desktop as
a service for the customer organization.
Each sr. project manager will be responsible for managing a portfolio of multiple customer
implementation projects simultaneously. The Project Manager is a key customer-facing manager during
implementation projects and is accountable for the successful delivery of the customer services and
proper transition of the same to NaviSite operations for ongoing support.
The Sr. Project Manager will have the following responsibilities:
- Accountable for successfully managing customer implementation projects for NaviSite with a
primary focus on Desktop as a Service solutions.
- Oversee and coordinate multiple teams of technical engineering resources to perform installation
tasks
- Manage multiple customer projects simultaneously
- Develop project plans, specifications, and other related project administration tasks
- Work directly with NaviSite customers at multiple levels to perform implementation activities
- Oversee project execution, including but not limited to:
- Conducting project launch meetings
- Gather and document the customer ' s technical, functional and business requirements
- Developing detailed project plans
- Managing and monitoring project issues, risks and escalations
- Tracking/managing projects from initiation to successful completion
- Communicating project status on a timely and regular basis
- Resolving project issues, problems, and changes
- Leading projects to overall success
- Oversee quality assurance cycles for implementation projects
- Prepare formal status reports on a regular basis for customer and NaviSite management
-Apply learning from past projects to future projects by developing and continuously improving
tools, templates and processes to facilitate implementation efforts.
What We Are Looking For in a Sr. Project Manager :
- The position of Project Manager requires strong project management skills and knowledge of
successful business practices and current computer technologies including data center operations.
- Past experience of leading, managing and participating in cross-functional IT projects is required
- Past experience with leading Desktone, Desktop as a Service, VDI and Desktop Engineering
projects.
- Experience in small, mid, and large-scale project management, including the management of
project teams.
- Ability to develop strong professional relationships and to influence peers, managers and other
teams
- Strong written and oral communication
- Strong facilitation skills
- Strong project planning tool skills (Microsoft Project preferred)
- Strong issue and risk management skills
- Working knowledge of Project and ITIL Management Best Practices
- Ability to multi-task between concurrent assignments and to work in a fast pace organization
- Very strong attention to detail
- Business and/or Technical bachelors degree (or equivalent)
- 7+ years past experience in related businesses and fields
Travel Requirements: 20% or less
TWC CB: 9/18/2014, TWC:LAD
FCC Unit_TWC: NAVIS
Controlling Establishment ID: 00800 - Andover 400 Minuteman Rd
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status