Medical Receptionist

Medical Receptionist (Gulfport)

Job Duties:

•Welcomes and greets all patients and visitors, in person or over the phones
•Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
•Responsible for keeping the reception area clean and organized
•Registers new patients and updates existing patient demographics by collecting patient detailed patient information including personal and financial information
•Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
•Responds to patients', prospective patients, and visitor inquiries in a courteous manner
•Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
•Protects patient confidentiality by making sure protected health information is secured by not leaving PHI in plain site and logging off the computer before leaving it unattended.Education:

Education: High school diploma or graduation equivalency degree (GED). Knowledge of clinical procedures usually obtained from a certificate or Associates degree in a clinical program including anatomy, physiology, medical terminology. Knowledge of office procedures usually obtained from a certificate or Associates degree in a business program including administrative processes and procedures, claims processing, preparing patient charts, and basic computer skills.

Experience/Skills:

Experience: previous office administration or receptionist experience or a minimum of one year work experience in a medical office setting.

Skills: Telephone etiquette, customer service, basic word and excel programs, time management, multi-tasking, organization, scheduling, medical terminology