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About this job


Summary

Business Account Administrator (Administrative Assistant) The Business Account Administrator (Administrative Assistant) is responsible for administrative activities related to assigned clients. Work closely with Sales Team Leader and other support personnel. Main responsibilities include claims, deductions, and promotion forms management; assists with performing administrative activities, and facilitates problem resolution by maintaining communication and serving as a liaison to the Sales Team, customer service personnel, and other support staff.

Job Responsibilities:

Claims Deduction Management.

Administrative Support.

Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team.

Interface with Customers and Clients to ensure outstanding customer service Promotions Forms Management.

Maintain efficient forms management process through consistent application and training.

Skills:

Strong skills with Microsoft Office Suites (spreadsheets, word processing, presentation development).

Job Requirements:

Education

High school diploma or 2-year associate degree or equivalent job-related experience.

Experience

1 - 2 years relative work experience in applicable field.

Advantage Sales & Marketing, LLC is proud to be an Equal Opportunity Employer

Responsibilities

Advantage Sales and Marketing LLC (ASM) is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. ASM services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Business Account Administrator is responsible for administrative activities related to assigned clients. Work closely with Sales Team Leader and other support personnel. Main responsibilities include claims, deductions, and promotion forms management; assists with performing administrative activities, and facilitates problem resolution by maintaining communication and serving as a liaison to the Sales Team, customer service personnel, and other support staff.

Claims Deduction Management Administer the claims, deductions, and reconciliation processes by meeting client and customer expectations through maintaining accurate records

Enter and reconcile Client promotions in GenWeb program Support Business Development Specialist and reconcile promotions in the clients portals / system

Administrative Support:

Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team

Assist Sales Team in coordinating events, including trade shows, meetings, and client market visits

Assist Sales Team in creating sales presentations Maintain the internal system for authorizations (ADL) and ensures distribution lists are up-to-date

Collections Process invoices and billing

Assist Business Development Specialist with repayments, receivables, and collections.

Client and Customers Support and resolve administrative activities by maintaining communication flow and serving as a liaison for the Sales Team

Interface with Customers and Clients to ensure outstanding customer service

Promotions Forms Management

Maintain efficient forms management process through consistent application and training

Maintain promotional materials through tracking vehicles (i.e. spreadsheets, sample inventories, quotes, and bonus tracking)

Administer process for providing Sales Team with accurate and timely promotional contracts

Order Processing

Database set-up and administration, communication, and tracking as necessary of all orders in EDI to include reconciliation

Job Requirements:

Education:

High school diploma or 2-year associate degree or equivalent job-related experience

Experience

1 – 2 years relative work experience in applicable field

Skills & Competencies:

Sales presentation/platform skills

Working knowledge of syndicated data helpful

Accurately scopes out length and difficulty of tasks and projects and establish priorities Outstanding written and oral communication skills.

Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal

Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others

Tools/Software

Strong skills with Microsoft Office Suite – (spreadsheets, word processing, presentation development)

Other Requirements:

Strong understanding and utilization of proper safety techniques and correct use of equipment when appropriate.

Executes verbal and written business communications, in a manner that effectively achieves business objectives.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time.

Travel Requirements:

Travel up to 25%

Physical Demands:

Never (0% of time): Work in high volume large format retail, grocery, or other type of retail store(s), crawl and/or climb, work in cramped/awkward positions, kneel, push/pull more than ten pounds, operate mechanical machinery, use hand tools/equipment, work on unprotected heights, be exposed to marked changes in temperature and humidity, work in freezer/coolers, be exposed to harmful fumes and/or other pollutants, use fingers, hands and/or arms for firm grasping, and lift and/or carry more than ten pounds.

Occasionally (Up to 33% of time): Stand, walk, bend and/or stoop, push/pull up to ten pounds (sedentary), use feet and/or legs for repetitive motion left and right, and lift and/or carry up to ten pounds (sedentary).

Frequently (33 – 66% of time): Use fingers, hands and/or arms for finger/hand grip/grasping.

Continuously (66-100% of time): Work in an office, sit, and use fingers, hands and/or arms for

fine manipulation (typing – keyboards/handhelds) and repetitive motion.

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

Are you passionate about Service Excellence, Results, Integrity, Entrepreneurial Focus and Leadership: These are our values at Advantage Sales & Marketing LLC. Come learn why “Winning Together” is more than just words on a piece of paper. It is the vision by which we live our mission as an organization: "To create outstanding value for clients and customers through superior sales execution, operational excellence and innovative marketing services."

Advantage Sales & Marketing LLC is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, ASM shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.