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About this job



JOB SUMMARY

The Employer Representative (ER) has primary responsibility for the service delivery components of the Bridges program. Successful fulfillment of this responsibility will require that they:
  • Develops and sustains a commitment to employment and vocational growth for youth with disabilities among a range of constituents including the youth, their families and teachers, local employers and a network of other local resources;
  • Provides direct support and direction to each of these constituents to achieve program specific goals; and
  • Records and maintains data and records to document program activity and impact.


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CANDIDATE PROFILE


Education and Experience

A four year college degree or equivalent formal training and/or significant experience in school-to-work transition (work with students with disabilities desirable); job development, employment support, or case management (work with students with disabilities desirable); sales and marketing.

CORE WORK ACTIVITIES

Developing Youth
  • Recruit and enroll program participants, requiring strong relationships with staff and administration of assigned high schools or other referral sources and interface with prospective program applicants before commencement of the referral process, to assure their understanding of and enthusiasm for Bridges.
  • Regular participation in the classroom.
  • Assess skills, interests and experience of each program participant in a range of interventions that may include one-on-one meetings/interviews, visits with the young person and their families in the home, group activities such as job clubs, and training sessions.
  • Identify challenges relative to employment objectives and create specific, practical strategies to address them.


Managing Employer Relations


Develop active pool of employers that can offer jobs consistent with employment objectives of participants. Requires a wide range of coordinated efforts that may include cold calling, active participation in business and trade organizations such as Chambers of Commerce, cultivation of relationships that grow from local outreach activities and an awareness of the dynamics and priorities of the local labor market.

Managing Programs
  • Assess critical success factors for specific jobs, and develop job matches that benefit both the young person and the employer by maintaining a strong familiarity with the dynamics of individual jobs and workplaces on the employer side and the strengths, interests and challenges of each young person.
  • Provide appropriate support to all involved (youth and employers) to assure employment success and vocational growth. Support may include (but is not limited to): assistance with initial training and orientation to the workplace including some 'job coaching,' guidance regarding modification of training materials and approaches to fit the individual's learning style, assistance with public transportation or other peripheral issues that may impact employment success, appraisal and assistance with employer job accommodations, facilitation of regular formal appraisals of on-the-job performance, and assistance in identifying and accessing necessary off-the-job supports or development opportunities (training, assistive equipment, etc) to help ensure vocational growth and success.
  • Maintain participant files and program data base as required in a timely, complete and accurate manner.


Managing Execution
  • Identify what resources, present in the community but external to the program, are needed for participant success, and coordinate the application of those resources to the individual situation. Resources may cover a wide range of needs from additional vocational skills training to funding and technical support for assistive equipment, to assistance with transportation, clothing, life skills, or personal challenges.
  • Maintain knowledge of resources available in all of these areas and relationships with the individuals and organizations that offer these resources so that they are readily available as required.
  • Effectively manage time and services in a manner consistent with standard competitive business practices.


Building Relationships
  • Cultivate and nurture positive, mutually beneficial relationships with a wide range of employers, key staff within the public schools (or other referral organizations), the youth (and their families) with whom they work, other organizations within the community that offer resources that might be supportive of Bridges efforts.
  • Reach out to each of the entities named, meet with them to develop an understanding and appreciation of their needs and requirements; effectively communicate to them the mission, activities and needs of the Bridges program; and identify the shared objectives towards which each party can contribute.
  • Share job leads and resources with team members.


Additional Responsibilities
  • Unwavering integrity in the conduct of business and a commitment to the mission of the organization and the key tenets of the program.
  • A strong bias to achieving and exceeding established goals regardless of extenuating circumstances.
  • A positive, creative and open approach to overcoming challenges and adversities as they arise.
  • Ability to relate effectively and sensitively with individuals and groups from varied environments and perspectives including: business, social services, youth, individuals with disabilities, minorities, and individuals who are socially or economically disadvantaged.


MANAGEMENT COMPETENCIES
  • Leadership
  • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution
  • Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Excellent time management and organizational skills with consistent attention to detail, gathering information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
  • Building Relationships
  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
  • Generating Talent and Organizational Capability
  • Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
  • Learning and Applying Professional Expertise
  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
  • Youth Advocacy - Ability to relate effectively and sensitively with individuals and groups from varied environments and perspectives including: business, social services, youth, individuals with disabilities, minorities, and individuals who are socially or economically disadvantaged.

Relationships - Knowledge of the broad range of relationships that could impact a youth or employer. This includes basic knowledge of federal and state laws, company policies and practices, and ethical obligations to investigate, evaluate, and recommend an appropriate resolution to a unsuccessful job match.
Sales Disposition - Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Sales Ability: Persuasiveness - Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea.
Devising Sales Approaches and Solutions - Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension - Understands written sentences and paragraphs in work related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.