Healthcare Provider Relations Representative - Las Vegas, NV - Full-time / Part-time

Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm)

The Provider Relations Representative is responsible for assisting in the full range of provider relations and service interactions within Optum, including building and maintaining relationships with providers and internal and external customers to provide a high level of customer service. The Provider Relations Representative will assist in and promote the ease of use of physician portal and future service enhancements, and training & development of provider education programs. Provider Relations Representatives assist in the design and implementation of programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers. Other responsibilities include supporting the Medical Staff team in provider enrollment and credentialing, as well as provider support as it relates to Continuing Medical Education.

Primary Responsibilities:

• Apply basic knowledge of practices and procedures


• Provide services to providers by resolving problems and advising of new protocols, policies, and procedures


• Perform routine or structured work


• Respond to routine or standard requests


• Use existing procedures and facts to solve routine problems or conduct routine analyses


• Basic, structured, standard approach to work

Required Qualifications:

• 2+ years of provider relations experience


• 1+ years of experience in a customer service or provider support role


• Previous CME administration and tracking experience


• Ability to work independently and remain on task


• Good organization and planning skills


• Strong interpersonal and oral communication skills including telephone etiquette


• Ability to prioritize and meet deadlines from multi-staff members within the department and with external customers


• Strong research and analytical skills


• Intermediate level of proficiency with MS Excel and Word

Preferred Qualifications:

• Undergraduate degree


• Provider scheduling and Orientation experience

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Keywords: Healthcare, Managed Care, Hospital Contracting, Physician Contracting, Ancillary Contracting, Provider Network, Network Development, Provider Services. Provider Education, Provider Relations, Las Vegas, NV