Corporate Customer Service

Requirements

- 2+ years of over the phone customer service experience

- Friendly and outgoing personality

- Strong ability to work in a fast paced customer oriented environment

Job Description

- Location: Boulder, CO

- $17/hr

- 4.5 month contract to hire

- Schedule: must be flexible to work some evenings and weekends

- Interact with customers to provide basic information about services, respond to concerns and requests and book residential service calls.

- Provide exceptional customer service for all inbound phone calls

- Respond promptly to email sales leads and inquiries

- Handle and resolve customer complaints regarding price objections, work quality, scheduling, etc.

- Display outstanding attention to detail while obtaining all relevant information for a service call

- Verify customer information and concerns (who, what, where and when)

- Keep records of customer interactions, comments and actions taken; Update and manage customers' accounts with high level customer management system

- Maintain strong level of communication with internal customer service team and field technicians.

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.  Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .