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Customer Account Rep Funding Services - Full-time / Part-time
| Hours | Full-time, Part-time |
|---|---|
| Location | Carmel, IN Carmel, Indiana |
About this job
Summary: The CAR is responsible for handling daily operations including but not limited to: floorplanning, inbox management, title status management and general reporting. The CAR will be responsible for ensuring these responsibilities are handled in accordance with PPA and within established cutoff times while maintaining above average customer service.
Essential Duties and Responsibilities:
• Ensure universal and/or specific source floorplanning is in compliance with PPA and within established cutoff times while also maintaining productivity goals
• Ensure emails and faxes received in individual inbox or departmental inbox are reviewed and processed in a timely fashion
• General title follow up as assigned
• Generate reporting on an requested/needed basis
• Must work in conjunction with Account Executives, Regional Directors, DSC dealer base, DSC Specific Sources and DSC Universal Sources.
• Other tasks and duties as assigned.
Job Knowledge, Skills and Abilities:
• Able to effectively and professionally communicate with customers and coworkers
• Must possess excellent customer service attitude/skills.
• Technology: Ability to use Microsoft Excel, Word and Outlook at a satisfactory pace.
Education and Experience:
• High school diploma or GED (required)
• Customer service experience (preferred).
Supervisory Responsibilities:
• N/A
Training Requirements:
• On the Job, ongoing
Physical Demands:
• Standing, sitting, walking
Work Environment:
• Corporate office
• Home office (if applicable)
This information is not designed to be a complete inventory of the job’s duties, responsibilities, and qualifications. Rather, it’s designed to give the general nature and level of work to be performed by employees assigned to this job title.
Benefits:
Our company values the health and financial well-being of its employees and provides a variety of health care programs, which includes medical, dental, vision, employee and dependent life insurance, long-term disability and Flexible Spending Accounts (FSA) for health care and dependent care expenses. The Company believes financial security in retirement is important and offers a 401(k) Savings Plus Plan as well as company-funded Pension Plan.
About Manheim:
Manheim was established in 1945 as a wholesale vehicle auction operation. Today, with 20,000 employees at 106 operating locations in 14 countries, Manheim is the world’s leading provider of vehicle remarketing services. Manheim has set the industry standard for buying and selling used vehicles at live auctions and online. In 2012, Manheim handled nearly 8 million used vehicles, facilitating transactions representing more than $50 billion in value.
A subsidiary of Atlanta-based Cox Enterprises, Manheim is transforming the wholesale vehicle buying and selling experience through investments in technology and innovative products and services. Manheim brings together qualified sellers and volume buyers of used vehicles that include automotive dealerships, banks, car rental agencies, car manufacturers and government agencies. Manheim offers its customers a reliable and secure market in which to purchase a variety of vehicles and services that no other remarketing provider can match.
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