Medical Assistant SMA - The Siena Heights Clinic ( Las Vegas, NV) - Full-time / Part-time

Southwest Medical Associates (SMA) is a multi-specialty group of physicians, Nurse Practitioners and Physician Assistants, consisting of over 200 providers, fourteen clinical locations including nine health care centers, five urgent care clinics and an outpatient surgery center. SMA offers patients compassion, innovation, and quality care throughout southern Nevada. SMA is headquartered in the greater Las Vegas, NV area.

This MA position is responsible for direct/indirect patient care in the clinic which includes rooming patients, handling phone calls and messages from patients, notifying patients of test results by telephone and mail, refilling prescriptions according to protocols, coordination of patient referrals, screening walk-in patients, assisting the providers and team members with procedures and interventions as needed and undertaking administrative duties as designated.

Primary Responsibilities:

• Compliance with customer services standards, billing functions to include patient check in/out process (SMA 180-2), cash handling, scheduling and entering appointments, demographics, impanelment and insurance information in IDX


• Assists with phone calls and messages. Documents all calls and actions taken


• Responsible for collection and documentation of patient information to include vital signs, chief complaint, review of medications, allergies, health risk screen information and other services


• Ability to direct patients to the team member that would resolve issues prior to and after the Primary Care appointment; Participates in the monitoring of patients with chronic disease. Ensure patients meet post hospital visit requirements, medication refills and follow up appointments


• Functions as a member of the interdisciplinary team to facilitate care, assists RN with the coordination and completion of patient care plan


• Responsible for compliance requirements such as laboratory QC management, waive testing, maintenance of crash cart and drug count as well as other requirements dictated by clinic needs


• Other duties as assigned to include, but not limited to, assisting coworkers and floating to other areas


• Follow standard protocols, processes and policies to include but not limited to the following: Medication Refill, Preventative Services, Managing Conditions, and Disease Case Management as signed by department head or designee


• Normal clinic environment. Ability to pass FIT testing and wear protective mask as deemed by SMA in the course of work at the clinic


• Moderate to heavy phone and computer usage

Required Qualifications:

• High School diploma or equivalent experience


• Graduate from an accredited MA program


• Current CPR card required or able to obtain it within 30 days


• Computer Literate (Microsoft Suite)

Preferred Qualifications:

• Electronic Medical Records


• Bilingual


• Certified Medical Asssitant

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM

Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Keywords:Medical Assitant, Certified Medical Assistant, MA, CPR, EMR