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Hours Full-time, Part-time
Location SAN BRUNO, CA
SAN BRUNO, California

About this job



POSITION TITLE: Air & Ocean Imports & Exports POSITION PURPOSE:

Assist management in achieving the stated branch goals in line with company policies and procedures including, but not limited to, increasing company profit. Co-ordinate the activities and expeditious delivery of Import and Export Air and Ocean consignments in a timely manner to customers, as per customer orders and prescribed quality standards while using discretion and independent judgment to increase margin on each shipment. ________________________________________

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

Increasing Branch Profits

• Utilize discretion and independent judgment to engage vendors to increase margin on each shipment
• Utilize discretion and independent judgment to ship goods using the most efficient, cost effective route to increase margin on each shipment
• Discretion to engage vendors
• Management of vendors
• Negotiate rates with shipping vendors
• Employee profit and loss on each shipment will be analyzed
• Overall management of desk to maximize profit

Coordinating Operations with Air & Ocean freight Imports & Exports

• Timely processing of Import/Export air and ocean documents including registration of shipments
• Communicate automation details to subcontractors for reporting to customs
• Monitor clearance and delivery of cargo within the free storage/holding times
• Checks for special instructions on documents
• Invoice and collection of correct charges
• Authorizing delivery of air and sea freight
• Monitors availability, and in conjunction with subcontractors, ensures timely collection of cargo, check in to warehouse and reporting to customs
• Follow up on delivery with truckers

Client and Supplier Management
• Regularly review reports in order to refine and improve services to the customer
• Review quotes and records rates to clients and prospective clients
• Manage allocated customers using established tools (e.g activity reports) to achieve and exceed targets
• Traces orders and ensures that information affecting arrival or dispatch is communicated
to customers (internally and externally) or their agents, in a timely manner
• Knowledgeable of competitor activities and industry trends
• Deploys information about all contract with customer and supplies to all parties

Financial and Accounting Responsibilities

• Approve freight invoices, credit notes and monitors transport waiting time costs
• Pay carrier local charges, and any other related costs upon arrival, to ensure storage is avoided and no added costs are incurred
• Prepare payment vouchers and write checks for authorization, and presentation
• Processes air and ocean freight debtors & creditors in an expeditious manner by verification prior to hand over to accounts for payment.
• Ensures the department (cost centre) achieves it financial and quality objectives

________________________________________
PERFORMANCE MEASURES:

1. Using independent judgment and discretion to maximize profit on each shipment

2. Maintains excellent interdepartmental, suppliers and overseas agent’s relationships.

3. Works independently despite setbacks, obstacles and work pressures, while remaining optimistic and focused

4. Shows initiative when handling complex problems

5. Appropriate management of vendors

6. Sets goals and objectives for specified departments in accordance with company guidelines/key performance areas

________________________________________

QUALIFICATIONS:

EDUCATION CERTIFICATION: High school graduate or GED required.

REQUIRED KNOWLEDGE: Knowledge of related computer applications – Lotus notes
Experience with CargoWise a plus
2 – 5 years experience with Air & Ocean Imports and Exports Globally aware of countries and where they are located
Excellent customer services & communication skills
Good administration skills

SKILLS/ABILITIES: Attention to detail
Excellent time management
Able to work under pressure and meet deadlines
Resilient
Customer focused
Shows initiative and drive