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Manager, Critical Infrastructure Job
•30 days ago
| Hours | Full-time |
|---|---|
| Location | New York, NY New York, New York |
About this job
Posting Job Title:Manager, Critical Infrastructure
Requisition #: 159563BR
Posting Location: New York, NY, US
Alternative Locations: United States - New York - Flushing, United States - New York - New York, United States - New York - Woodside;New York, New York, United States;Woodside, New York, United States
Area of Interest:Information Technology Services
Position Type: Full Time
Posting Job Description
The Time Warner Cable Corporate office currently seeks a Critical Infrastructure Manager for our Critical Infrastructure group that is a department of TWC ' s Technology and Network Operations organization. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Position Summary
The Critical Infrastructure Manager is responsible for the reliable operation of the Time Warner Cable Critical Facilities (Market Data Centers, Headends and Hub sites) within their Management Area/Division. The CI Manager is responsible for a team of technicians in which primary responsibilities include: vendor management, facilities planning, budgeting/ forecasts, hardware intake, emergency repair, critical maintenance scheduling, ensuring standard operating procedures, interpreting monitoring systems, MOP creation and project management of ongoing CI projects. The CI Manager ensures the CI team is operating under the common set of standards and goals set by TWC management. The CI manager acts as an interface for other parts of the business operating within critical facilities and responsible for project progress reports, capacity reports, and maintaining key performance indicators (KPI ' s) of the team. Ultimately, the manager is responsible to ensure critical facilities maintain always on availability.
Essential Job Functions:
- Preventative Maintenance contract and vendor management: HVAC, Fire Suppression/Water Detection, Uninterruptible Power, Power Distribution, Backup generators, DC Power Plants, Cabling/Wiring, General Maintenance, Cleaning, and Asset Management.
- Capital and Operational Expense budget management
- Develop and manage capital projects to expand, upgrade, or build new critical facilities using the components above and knowledge of general construction practices.
- Manages team to handle planned and unplanned emergency work through the use of efficient scheduling and on-call rotation management.
- Evaluate vendor performed work including maintenance, repairs, and new equipment deployments
- Establish and ensure TWC protocols are being followed including: Standard Operating Procedures (SOP) with vendors; review and validate procedures before any vendor work is scheduled. Coordinate all planned work with the local management using the appropriate TWC change management policies and procedures. Create and implement MOP (Method of Procedures).
- Manage and present capacity reporting , trending and forecasting data to management for budget and capital planning purposes.
- Provide regular performance and management reports for each site on key metrics including unplanned events, recent changes, and capacity forecast.
- Ensure team performs in consistent, measurable ways that are common across the Critical Infrastructure group.
- Establish and maintain written, verbal, and online communications channels with regional management to insure they are always up to date for their respective facility.
Job Requirements:
- Candidate must have a strong understanding of electrical and mechanical systems in use in a mission-critical environment including feeders, transformers, generators, switchgear, UPS systems, -48v DC plant system, ATS units, PDU/PDM units, chillers, split system DX units, air handling units, CRAC units, humidifiers, security systems, fire detection and water and gaseous fire suppression
- Candidate must have the ability to provide concise documentation of operational procedures. Excellent communication skills - written, verbal, interpersonal and telephone, is a must.
- Position requires management of team over large geographical area and travel as required.
- Prior experience in managing people
- Working knowledge of computer aided drafting tools such as AutoCAD and Visio
- Knowledge of specific data center requirements as set forth in the National Electrical Code, National Fire Protection Association, OSHA and local safety regulations
- Ability to communicate intelligently and effectively with management and other business stakeholders
- Ability to read mechanical drawings, electrical schematics, and one-line diagrams
- General knowledge of building materials
- Experience with tools such as voltmeter, ammeter, IR camera and anemometer
- General knowledge of regulatory laws, requirements, codes, and rules
- General knowledge of Microsoft Office applications (Word, Excel, and PowerPoint) and Internet skills
- Previous project management experience is preferred
- Valid driver ' s license
Preferred Qualifications:
Bachelor ' s degree in Business Management, Electrical or Mechanical Engineering or related field or minimum of five years related experience; or equivalent combination of education, certification and work experience.
Education and Experience:
Bachelor ' s degree (B. A.) from four-year college or university; or equivalent training, education and experience.
Travel Requirements:
Yes Travel % 25 within local management area
Supervisory/Managerial Responsibilities:
Manager: Delegates authority to carry out work of a unit to subordinate supervisors or managers
FCC Unit_TWC: 8341
Controlling Establishment ID: 00110 - NYC E 23rd St
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
Requisition #: 159563BR
Posting Location: New York, NY, US
Alternative Locations: United States - New York - Flushing, United States - New York - New York, United States - New York - Woodside;New York, New York, United States;Woodside, New York, United States
Area of Interest:Information Technology Services
Position Type: Full Time
Posting Job Description
The Time Warner Cable Corporate office currently seeks a Critical Infrastructure Manager for our Critical Infrastructure group that is a department of TWC ' s Technology and Network Operations organization. Below please find a brief description of the essential duties and responsibilities required to function successfully in this position.
Position Summary
The Critical Infrastructure Manager is responsible for the reliable operation of the Time Warner Cable Critical Facilities (Market Data Centers, Headends and Hub sites) within their Management Area/Division. The CI Manager is responsible for a team of technicians in which primary responsibilities include: vendor management, facilities planning, budgeting/ forecasts, hardware intake, emergency repair, critical maintenance scheduling, ensuring standard operating procedures, interpreting monitoring systems, MOP creation and project management of ongoing CI projects. The CI Manager ensures the CI team is operating under the common set of standards and goals set by TWC management. The CI manager acts as an interface for other parts of the business operating within critical facilities and responsible for project progress reports, capacity reports, and maintaining key performance indicators (KPI ' s) of the team. Ultimately, the manager is responsible to ensure critical facilities maintain always on availability.
Essential Job Functions:
- Preventative Maintenance contract and vendor management: HVAC, Fire Suppression/Water Detection, Uninterruptible Power, Power Distribution, Backup generators, DC Power Plants, Cabling/Wiring, General Maintenance, Cleaning, and Asset Management.
- Capital and Operational Expense budget management
- Develop and manage capital projects to expand, upgrade, or build new critical facilities using the components above and knowledge of general construction practices.
- Manages team to handle planned and unplanned emergency work through the use of efficient scheduling and on-call rotation management.
- Evaluate vendor performed work including maintenance, repairs, and new equipment deployments
- Establish and ensure TWC protocols are being followed including: Standard Operating Procedures (SOP) with vendors; review and validate procedures before any vendor work is scheduled. Coordinate all planned work with the local management using the appropriate TWC change management policies and procedures. Create and implement MOP (Method of Procedures).
- Manage and present capacity reporting , trending and forecasting data to management for budget and capital planning purposes.
- Provide regular performance and management reports for each site on key metrics including unplanned events, recent changes, and capacity forecast.
- Ensure team performs in consistent, measurable ways that are common across the Critical Infrastructure group.
- Establish and maintain written, verbal, and online communications channels with regional management to insure they are always up to date for their respective facility.
Job Requirements:
- Candidate must have a strong understanding of electrical and mechanical systems in use in a mission-critical environment including feeders, transformers, generators, switchgear, UPS systems, -48v DC plant system, ATS units, PDU/PDM units, chillers, split system DX units, air handling units, CRAC units, humidifiers, security systems, fire detection and water and gaseous fire suppression
- Candidate must have the ability to provide concise documentation of operational procedures. Excellent communication skills - written, verbal, interpersonal and telephone, is a must.
- Position requires management of team over large geographical area and travel as required.
- Prior experience in managing people
- Working knowledge of computer aided drafting tools such as AutoCAD and Visio
- Knowledge of specific data center requirements as set forth in the National Electrical Code, National Fire Protection Association, OSHA and local safety regulations
- Ability to communicate intelligently and effectively with management and other business stakeholders
- Ability to read mechanical drawings, electrical schematics, and one-line diagrams
- General knowledge of building materials
- Experience with tools such as voltmeter, ammeter, IR camera and anemometer
- General knowledge of regulatory laws, requirements, codes, and rules
- General knowledge of Microsoft Office applications (Word, Excel, and PowerPoint) and Internet skills
- Previous project management experience is preferred
- Valid driver ' s license
Preferred Qualifications:
Bachelor ' s degree in Business Management, Electrical or Mechanical Engineering or related field or minimum of five years related experience; or equivalent combination of education, certification and work experience.
Education and Experience:
Bachelor ' s degree (B. A.) from four-year college or university; or equivalent training, education and experience.
Travel Requirements:
Yes Travel % 25 within local management area
Supervisory/Managerial Responsibilities:
Manager: Delegates authority to carry out work of a unit to subordinate supervisors or managers
FCC Unit_TWC: 8341
Controlling Establishment ID: 00110 - NYC E 23rd St
More on TWC:
Time Warner Cable reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Time Warner Cable is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status
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