The job below is no longer available.

You might also like

in Kennesaw, GA

  • $11.00 to $15.00
    Verified per hour
    Howling Willy's Hot Chicken 5d ago
    Good payFast response10.2 mi Use left and right arrow keys to navigate
  • $29
    est. per hour
    FirstChoice Hiring 24h ago
    Urgently hiring16.2 mi Use left and right arrow keys to navigate
  • $30.00-$35.00
    Verified per hour
    Ace Home Services 6d ago
    Good payUrgently hiring15.6 mi Use left and right arrow keys to navigate
  • $20.00-$35.00
    Verified per hour
    Ace Home Services 6d ago
    Good payUrgently hiring19.5 mi Use left and right arrow keys to navigate
  • $22
    est. per hour
    Chevrolet of Canton 24h ago
    Urgently hiring17.2 mi Use left and right arrow keys to navigate
Use left and right arrow keys to navigate
Hours Full-time, Part-time
Location Kennesaw, GA
Kennesaw, Georgia

About this job

As a Product Support Representative, working for client, individuals focus on troubleshooting new and difficult problems with the software and operating systems. Most support is done over the phone with occasional opportunities for email support. Employees will provide assistance to customers using the TaxWise and ATX tax preparation softwares as well as accounting, asset management and paperless office softwares.

 Troubleshooting software running on Windows XP, Vista and 7 Operating Systems
 Troubleshooting sharing and permissions errors on home and office networks
 Presenting a calm and professional attitude in high pressure situations
 Assisting customers with technical software questions and errors via telephone
 Striving to consistently meet and exceed department goals
 Documenting all customer contact accurately and efficiently within specified guidelines
 Providing superior service to all customers and

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.  Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .