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in Seattle, WA

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Hours Full-time, Part-time
Location Seattle, WA
Seattle, Washington

About this job

Aerotek is looking for qualified Customer Service candidates for a client in the aviation industry located in Seatac.

The Customer Support Assistant is responsible for providing professional, efficient, responsive Customer Service for international customers and co-workers by preforming the following duties:

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Operate multi-line telephone system, direct incoming calls, take messages and provide general information, by phone and in person, perform receptionist function at main entry to center.
  • Distribute mail and maintain daily operations of mail services.
  • Coordinate travel arrangements for staff, as required.
  • Perform secretarial and clerical duties as required, including reports, documents, correspondences and customer training records.
  • Interact within a cooperative environment through beneficial behavior, commitment to common goals, contribution to problem solving, communication of ideas and suggestions, and encouragement to other employees and departments.
  • Accountable for accuracy and completeness of assigned tasks.
  • Able to commit to the required work schedule including prompt and regular attendance.

OTHER DUTIES AND RESPONSIBILITES

  • Prioritize workload on a daily, weekly and monthly basis
  • Provide clerical support for other support positions
  • Attend, facilitate and research training to increase skills applicable to job position and workplace issues
  • Maintain stock supplies

SKILLS

  • 1+ years of Customer Service experience
  • Excellent verbal and written communication skills
  • Excellent organizational skills
  • Ability to interact with various levels of management in a professional manner
  • Ability to adapt to changing schedules and high pressure situations
  • Able to work unsupervised, as needed
  • Microsoft Office, Word, Excel, PowerPoint, Outlook
  • Microsoft Access, preferred

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services.  Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .